Category: Amazon Simple Storage Service (S3)

Migrating production SMS traffic to a short code means carrying opt-out records, keyword configurations, and two-way messaging across originator types that carriers treat as independent senders. This post covers opt-out list migration, keyword handoff, carrier behavior, and a phased cutover with AWS End User Messaging SMS.

Many customers need to automate email notifications to a broad and diverse set of email recipients, sometimes from a sensor network with a variety of monitoring capabilities. Many sensor monitoring software products include an SMTP client to achieve this goal. However, managing email server infrastructure requires specialty expertise and operating an email server comes with […]

In this post, we will walk through using AWS Services, such as, Amazon Kinesis Firehose, Amazon Athena and AWS Quick Sight to monitor Amazon SES email sending events with the granularity and level of detail required to get insights from your customers engage with the emails you send. Nowadays, email Marketers rely on internal applications […]

Update: July 26, 2023 – This blog has now a script to automate its deployment. You can find it in this Github repository. Email at scale is one of the most valuable forms of reaching and engaging with customers, but creating the most engaging email content means frequent tracking, monitoring, and analyzing bounces, complaints, opens, […]

Introduction Email is one of the most popular channels consumers use to interact with support organizations. In its most basic form, consumers will send their email to a catch-all email address where it is further dispatched to the correct support group. Often, this requires a person to inspect content manually. Some IT organizations even have […]