AWS Cloud Operations Blog

Category: Customer Solutions

How Nubank automated disaster recovery with the AWS DevOps Agent

How Nubank automated disaster recovery with the AWS DevOps Agent

Nubank serves more than 140 million customers across Brazil, Mexico, and Colombia and announced in 2026 its operation in the USA, over 60% of Brazil’s adult population. Its systems run thousands of microservices on Amazon Elastic Kubernetes Service (Amazon EKS) and process millions of transactions each day across accounts, cards, credit, investments, and insurance. Nubank […]

Automate RCA across ServiceNow, Dynatrace and Slack with AWS DevOps Agent

If you manage production incidents, you know the drill. A ServiceNow ticket fires at 2 AM. The on-call engineer wakes up, logs in to Dynatrace, pulls traces and metrics across multiple dashboards, cross-references change records, forms a hypothesis, updates the ticket, and posts findings to Slack. The investigation takes one to three hours, and that’s […]

How Moeve scales AWS governance with automated AWS Organization Service Control Policies

Moeve, formerly known as Cepsa, is a global integrated energy company with over 90 years of experience and more than 11,000 employees. Moeve is committed to driving Europe’s energy transition and accelerating decarbonization efforts. The company has embraced digital transformation to enhance energy efficiency, safety, and sustainability, focusing on investments in green hydrogen, second-generation biofuels, […]

Automate CI/CD troubleshooting with AWS DevOps Agent and GitHub

Introduction Every development team knows the frustration: a GitHub Actions workflow fails, a notification fires, and an engineer begins the manual triage loop; read the logs, identify the root cause, write a fix, open a pull request, wait for review, merge, re-run the workflow, and hope it passes. For organizations running dozens or hundreds of […]

Transform AWS Support Case Workflows with Kiro CLI

Operations teams managing AWS infrastructure must resolve issues quickly while maintaining thorough documentation and following best practices. Traditional workflows create bottlenecks where valuable engineering time is consumed by administrative tasks rather than actual problem-solving, directly impacting system availability and customer experience. Kiro CLI removes this administrative overhead. Kiro CLI is an AI-powered command-line assistant for […]

From Monolith to Multi-Account: Pinterest’s AWS Organization Transformation Journey

Introduction Pinterest launched in 2009 with a mission to bring everyone the inspiration to create a life they love. As one of the early cloud pioneers, Pinterest grew to hundreds of thousands of resources and exabytes of data within a single AWS account well before most cloud-native organizations operated at that scale or the best […]

How Honeycomb improved resilience using AWS Fault Injection Service

Building resilience within cloud workloads is an important goal for ISVs to prevent application downtime, increase system reliability, and build customer trust. Honeycomb.io is a fast and collaborative observability platform for software developers and engineering teams to understand and troubleshoot their cloud-native applications. Honeycomb gives you the rich context at sub-second query speeds and AI-assisted […]

AWS Unified Operations: Building Resilient Operations for Mission-Critical Workloads

Achieve Mission-Critical Resiliency at Scale with AWS Unified Operations – The Top Tier of AWS Support to Achieve High Availability, Faster Migrations, and Accelerated Incident Resolution The Shift-Left Paradigm: From Reactive Firefighting to Proactive Prevention Organizations running mission-critical workloads face three critical operational gaps that undermine resilience and slow cloud adoption. Skills gaps make cloud-native […]

Automate AWS Systems Manager activation for hybrid-managed node registration

AWS Systems Manager (formerly known as SSM) is an AWS service that you can use to view and control your servers on AWS cloud and on-premises infrastructure. Systems Manager makes it easy to manage a hybrid environment. To set up servers and virtual machines (VMs) in your hybrid environment as Systems Manager managed instances, you […]

Scaling AWS Governance: How Moeve reduced response times with automated notifications

Moeve, formerly known as Cepsa, is a global integrated energy company with over 90 years of experience and more than 11,000 employees. Moeve is committed to driving Europe’s energy transition and accelerating decarbonization efforts. The company has embraced digital transformation to enhance energy efficiency, safety, and sustainability, focusing on investments in green hydrogen, second-generation biofuels, […]