AWS Cloud Operations Blog
Author: Guyu Ye
Guyu Ye is a sustainability solutions architect with Amazon Web Services (AWS), helping customers tackle sustainability challenges through technology. During her free time, she likes spending time with friends and family, hiking with her adorable pup, Albert, teaching and taking yoga classes, and working on art projects.
Creating contacts, escalation plans, and response plans in AWS Systems Manager Incident Manager
Many of our customers need an effective incident management and response solution to achieve operational excellence and performance efficiency. Transparency between those who are affected by the incident and those who respond to the incident is key to any incident management process. Finding the right team to mitigate the impact of application or workload incidents […]
AWS Systems Manager Incident Manager integration with Amazon CloudWatch
This is the second post in a two-part series about AWS Systems Manager Incident Manager. In the first post, we covered onboarding steps like creating contacts, an escalation plan, and a response plan in Incident Manager. In this post, we discuss the integration between Incident Manager and Amazon CloudWatch and how Incident Manager components manage an […]