AWS Cloud Operations Blog
Author: Phong Le
Phong Le is a Solutions Architect on the AWS Well-Architected team. As part of the AWS Well-Architected team, Phong’s focus is to work with AWS customers and AWS Partner Network (APN) partners to drive the AWS best practices adoption within their organizations.
Achieving operational excellence by integrating AWS Health into change process
Operations teams create and use procedures to respond to operational events and need to ensure their effectiveness to support business needs. Everything continues to change—your business context, business priorities, and customer needs. It’s important to design operations to support changes over time in response to business iteration, and to incorporate lessons learned to minimize failures and […]