AWS Cloud Operations Blog
Author: Shashiraj Jeripotula
Shashiraj Jeripotula (Raj) is a San Francisco-based Principal Partner Solutions Architect at AWS. He works with ISV partners to build deep integrations across observability, AI, and agentic development tooling — helping developers leverage AI agents, Model Context Protocol (MCP), and shift-left observability to build responsible, production-ready AI systems on AWS.
Creating ServiceNow incidents for AWS License Manager notifications
AWS License Manager streamlines the process of managing software licenses from software vendors like Microsoft, Oracle, IBM, SAP, and others across AWS and in on-premises environments. Administrators can create customized licensing rules that AWS License Manager enforces when Amazon Elastic Compute Cloud (Amazon EC2) instances are launched. This helps you prevent licensing violations by stopping the […]