AWS Cloud Operations Blog
Author: Shivansh Singh
Shivansh Singh is a Principal Solutions Architect at Amazon. He is passionate about driving business outcomes through innovative, cost-effective and resilient solutions, with a focus on machine learning, generative AI, and serverless technologies. He is a technical leader and strategic advisor to large-scale retail, media, and entertainment customers. He has over 16 years of experience transforming businesses through technological innovations and building large-scale enterprise solutions.
How Amazon Achieved Full Stack Observability Across 400 Offices with Amazon OpenSearch Serverless
Summary Amazon Corporate Infrastructure Services (CIS) supports 330,000+ employees across 400 offices in 50+ countries. Every day, these employees depend on critical services including video conferencing (Zoom, Webex, Teams), collaboration tools (Slack, Microsoft M365), audiovisual systems, guest Wi-Fi, and ServiceNow for seamless productivity. Before we implemented the Full Stack Observability (FSO) platform, individual teams had […]