AWS Public Sector Blog
Author: Ana Cavez
Ana Cavez is a Business Development Manager for Amazon Web Services, based in London, UK. She helps customers from the education sector such as universities, schools, EdTechs, and academic publishers, deliver innovative experiences for both students and developers using Amazon Alexa and artificial intelligence and machine learning solutions.
Delivering innovative student experiences in higher education through voice technology
Universities around the world are using voice technology to bridge the gap between students and institutions and addressing key challenges for universities today including student retention and satisfaction. At the BETT Show 2020 in London in January—focused on future tech trends, innovation, and wellbeing—Alex Denley, Director of Innovation and Transformation at London South Bank University (LSBU), discussed how voice technology can help, including the Alexa skill Ellie.