Category: Customer Solutions

Teams from AWS, working with Sentient Industries, brought the power of AI directly into Excel spreadsheets. Logistics officers can now type the device description in Excel and have the power specs retrieved from a knowledge base in Amazon Bedrock. Unlike a chat-based solution, the AI directly loads the data into spreadsheet cells, creating a streamlined and efficient user workflow. The AI meets the users where they are, and this capability is now being commercialized by Sentient. Read this post to learn more.

Learn how Seesaw worked with Amazon Web Services (AWS) to build an AI-powered reading assessment tool using Amazon Transcribe, and how it has supported teachers at Vacaville Unified School District (VUSD) in northern California.

Read this post to learn how the City of Virginia Beach worked with Amazon Web Services (AWS) to modernize its Emergency Communications and Citizen Services (ECCS) using Amazon Connect, introducing AI capabilities that help serve citizens faster and reduce dispatcher workloads.

Working with AWS, a three-person Boise State University team built boisestate.ai, a custom AI platform, in just six months. The solution gives the entire campus access to multiple models while cutting per-user costs by more than 80%. Read this post to learn more.

MPAC, Ontario’s property assessment expert managing 5.7 million properties, faced mounting pressure on their IT support desk. Routine requests consumed most of the support team’s resources, creating bottlenecks and impacting organization-wide productivity. MPAC needed a round-the-clock IT support solution that maintained stringent security and governance standards for a public sector organization. MPAC’s IT Support Assistant—powered by their custom MPAC Orchestrator platform and Amazon Bedrock on AWS revolutionized its IT support.

The number of K-12 educators who use artificial intelligence (AI) is growing quickly, with many turning to AI assistants for timely and reliable insights into student performance. By eliminating administrative tasks and simplifying data analysis, these emerging tools enable teachers to focus on what matters most: supporting student growth. In the 2025-26 school year, Otus, a leading K-12 student data and assessment solution, will empower 1,165 administrators and 8,579 educators to maximize outcomes for over 106,000 students with its assistant. Putting AI into everyday practice helps these districts capitalize on the reliable data foundations they already have in place and integrate the information into effective classroom strategies.

Pearson Clinical Assessments, a leader in psychological and educational testing, saw an opportunity to use cloud technology to transform how clinicians assess and support students. Working with AWS, Pearson developed two solutions: the Digital Assessment Library for Schools (DALS) and Revibe, an artificial intelligence (AI)-powered wearable technology designed to enhance focus and attention. The goal was clear: to help time-pressed clinicians work efficiently while still serving each student as an individual.

EDHEC Business School is transforming their students’ learning experience through an innovative partnership with Amanote AI, powered by AWS. The solution delivers personalized, 24/7 academic support while maintaining high education standards. This collaboration showcases how educational institutions can harness AI to enhance learning while maintaining academic integrity and pedagogical excellence. Read this post to learn more.

The YMCA of Greater New York serves more than 400,000 New Yorkers who learn, grow, and thrive through programs and services at 24 branches across the city. Among the YMCA’s most critical offerings are swim lessons that teach life-saving water safety skills to over 20,000 participants annually. Through the AWS Imagine Grant program, the YMCA developed an online application to digitize swim skill tracking and measure program impact at scale.

This post examines how Nanyang Polytechnic (NYP) and NCS—an AWS Generative AI Competency partner and part of AWS Generative AI Innovation Center (GenAIIC) Partner Innovation Alliance (PIA)—reshaped asynchronous learning through an AI Tutor Assistant. The solution enhances student learning while reducing lecturers’ preparation time by 80%, demonstrating the transformative potential of generative AI in education.