AWS Public Sector Blog

Category: Amazon Comprehend

AWS branded background design with text overlay that says "UC Davis Health Cloud Innovation Center, powered by AWS, uses generative AI to fight health misinformation"

UC Davis Health Cloud Innovation Center, powered by AWS, uses generative AI to fight health misinformation

The University of Pittsburgh, the University of Illinois Urbana-Champaign (UIUC), the University of California Davis Health Cloud Innovation Center (UCDH CIC)—powered by Amazon Web Services (AWS)—and the AWS Digital Innovation (DI) team have built a prototype that uses machine learning (ML) and generative artificial intelligence (AI) to transform the public health communications landscape by giving officials the tools they need to fight medical misinformation, disinformation, and malinformation.

Scaling intelligent document processing workflows with AWS AI services

Scaling intelligent document processing workflows with AWS AI services

As the daily volumes of document submissions increases for government organizations, intelligent document processing (IDP) solution architectures must absorb spikes in requests without creating delays or other impact for the users. In cases where the processing volume exceeds the limits of the resources available in an AWS Region, organizations can distribute the workloads across multiple regions to increase the document processing throughput. This post presents high-level architecture guidance built around Amazon Comprehend to create a distributed document processing workload that can overcome the challenges of unpredictable request patterns.

How AWS uses AI to power interactive artwork at new Smithsonian exhibit

This fall, artist Suchi Reddy and Amazon Web Services (AWS), in collaboration with the Smithsonian FUTURES Exhibition, debuted me+you in Washington, DC, which embodies the collective answers to the question, “What do you want your future to look like?” me+you is an interactive work of art powered by artificial intelligence (AI) and machine learning (ML) and is the centerpiece of the Smithsonian FUTURES exhibition.

Fighting fraud and improper payments in real-time at the scale of federal expenditures

Since 2003, the US federal government has made approximately $1.7 trillion in improper payments, with an estimated $206 billion made in FY 2020 alone. Improper payments are now anticipated to increase proportionally to new levels of federal spending. How can agencies fight improper payments at this scale? And what tools can agencies use to address fraud, erroneous data submission and other causes of this problem? Agencies can use AWS to solve the multi-sided issues of payment integrity.

Canberra Parliament

Australian Bureau of Statistics runs 2021 Census on the AWS Cloud

Earlier this year, the Australian Bureau of Statistics (ABS) ran the Australian Census, the agency’s most significant workload, on Amazon Web Services (AWS). The Census is the most comprehensive snapshot of the country, and includes around 10 million households and over 25 million people. With the COVID-19 pandemic causing lockdowns across the country, ABS needed a digital option for the Census that was accessible and reliable for millions of people. They turned to the cloud.

4 ways conversational AI and Amazon Lex help the public sector transform customer engagement

Public sector organizations want to innovate the way they engage their communities to make information easier to access, improve user experience, expand their reach by supporting multiple communication channels, and improve efficiency and scalability through intelligent automation. Conversational artificial intelligence (AI) and chatbots can be used to transform the customer experience, enhance engagement, improve services, and help scale more simply.

How the cloud can help educational institutions with grading, assessments, and admissions

During the COVID-19 pandemic, educational institutions that operated on in-person model shifted many of their traditionally in-person operations and activities—including grading, assessments and testing, and admissions—to a virtual format, where many had never been before. Educational technology (EdTech) companies around the world used the cloud to help quickly create and scale to meet the needs of these academic institutions while maintaining a consistent and smooth student experience.


Creating more customer-centric social service experiences with the power of the cloud

Streetlives, a nonprofit organization based in New York City, uses technology to host a community-built web app for people who are homeless, communities considered vulnerable, and social service providers in New York City (NYC). Streetlives is a community-built mobile website that enables people who are homeless or in poverty to easily find, rate, and recommend social services across New York City. Adam Bard, Founder of Streetlives, explains how AWS Promotional Credits helps the organization deliver up-to-date, validated social service information to the communities of New York City.