AWS Public Sector Blog

Category: AWS Partner Network

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Canadian government department serves public sector employees and organizations using AI-powered chatbot

As populations continue to grow, government departments around the world are exploring new ways to scale their delivery of client services. The Public Services Health & Safety Association (PSHSA), a transfer payment agency of the Ontario government’s Ministry of Labour Training and Skills Development, turned to an artificial intelligence (AI)-powered chatbot to better serve customers by addressing their occupational health and safety training and consulting questions.

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Think Big for Small Business

3 things to like about the now globally available Think Big for Small Business Program

Diversity matters. Governments, countries, cities, agencies, and more recognize the value that diversity brings. According to McKinsey, companies with ethnic or cultural diversity are 33% more likely to outperform on profitability. With this in mind, I am thrilled to announce the global launch of the Think Big for Small Business Program. With the global launch of this program, I wanted to share the three things I like most about it.

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The value of partner integration: Esri, HERE Technologies, and Amazon Location Service

The value of partner integration: Esri, HERE Technologies, and Amazon Location Service

At re:Invent 2020, AWS announced the release of Amazon Location Service in preview. The fully managed service helps developers add location data to their applications while maintaining data security and user privacy. Amazon Location Service integrates data sources and services from AWS Partners Esri and HERE. AWS built Amazon Location Service to help users access high-quality global data from these longtime, trusted, geospatial location data providers.

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Mission: Meeting environmental sustainability goals

From renewable energy projects around the globe to reducing water usage in data centers to the Amazon Sustainability Data Initiative (ASDI), improving environmental sustainability is possible with the cloud. By using the Amazon Web Services (AWS) Cloud, organizations can achieve both their missions and their environmental sustainability goals. At AWS, we are committed to running our business in the most environmentally friendly way possible. Read on to learn from AWS experts on why it is greener in the cloud as well as from customers on how the cloud has reduced their carbon footprint, paper usage, and waste.

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migration

Top tips for a successful cloud modernization or migration

Digital transformation is a concept that is high on the agenda of many governments. Many large public sector organizations are undertaking mass migrations: the movement of a meaningful portion of your organization’s existing IT assets to the cloud. This might consist of a data center, a collection of data centers, a business unit, or some other portfolio of systems that is larger than a single application. Here are some top tips and real-life learnings for public sector organizations looking to execute a successful cloud migration strategy.

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Building tech skills and jobs in America’s rural communities

Building tech skills and jobs in America’s rural communities

According to the McKinsey Global Institute, by 2030 most of the United States’s economic and employment growth will be generated by 30 percent of the population, living and working in 25 mega regions. In the high-growth tech sector, employers cannot find enough urban employees to fill available jobs. Meanwhile, nearly 25 percent of Americans live in rural areas characterized by shrinking employment in traditional industries such as manufacturing and agriculture. Is migration from rural areas to mega-cities the only solution? Do rural workers have the skills needed to transition to tech sector jobs? In this Q&A, Brendan Walsh of the 1901 Group talks to the AWS Institute about opportunities to build cloud technology skills and employment in rural communities in the United States. Brendan dispels some of the myths about barriers to rural skill building.

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Digital transformation in higher education: Three benefits of ERP migration to the cloud

Enterprise Resource Planning (ERP) systems handle everything from accounting to marketing, finances to inventory, human resources to customer relations, and more. Colleges and universities commit significant infrastructure and personnel resources to run and manage these vital applications. But shifts in technology adoption, reduced availability of skilled labor, and increased economic pressures push colleges and universities to assess the return on their material ERP system investments. One way higher education institutions realize additional return on their scarce resources is by using cloud technologies. After Arizona State University (ASU) moved to AWS, the university was able to effectively allocate resources to benefit its students and solve operational problems that would otherwise require additional investment. Check out three benefits higher education institutions can recognize by moving ERP systems to the cloud.

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HHS pavilion

Now access the Health and Human Services Cloud Pavilion: An online, interactive learning environment

State and local governments and health and human services (HHS) agencies provide key services to the nation’s most vulnerable and at risk populations such as healthcare, nutrition, economic, and other social support programs. HHS organizations were among the first to feel the impact of COVID-19 and its effects continue to linger and test aging infrastructure and limited technology systems. State and local government agencies made mission critical decisions to address those immediate needs and are preparing for resiliency moving forward. For this, they turned to the cloud. To help organizations discover how the cloud can help, Amazon Web Services (AWS) created the Health and Human Services Cloud Pavilion, an online, interactive learning environment.

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Understanding disaster recovery as a service (DRaaS): How FSU achieved a modern solution for an inevitable threat

In October 2018, the Florida panhandle was hit by Hurricane Michael, a Category 5 storm that set a new record for the strongest hurricane on record to make landfall in the area. Florida State University (FSU) already understood the need for a long-term continuity of operations plan, and the devastation Michael wrought on the surrounding areas solidified how critical a disaster recovery (DR) service is to their overall operations. Disaster-recovery-as-a-service (DRaaS) is the business world’s advanced solution to unexpected disruption. Whether the threat comes from natural disaster, technical failure, human error, or malicious action, the result is still unplanned downtime and the need for recovery. Learn how FSU designed and launched their DRaaS solution on an accelerated timeline while optimizing costs.

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laptop in dark with code on screen; Photo by Markus Spiske on Unsplash

Remote workforce, web portal, and DevSecOps: Three focus areas for cybersecurity

According to the 2020 Deloitte-NASCIO Cybersecurity Study for state governments, 54 percent of states are not confident in their ability to protect emerging technology. Traditional cybersecurity approaches can result in singularly focused solutions that don’t provide holistic protection. It can also inhibit an organizations’ ability to monitor and respond to security threats in real time. As more organizations shift to cloud-based workloads, security mechanisms and components need to be developed and integrated using a Security by Design (SbD) approach. Our AWS Partners have developed pre-configured security solutions, which allow customers to deploy applications using SbD strategies and also use AWS security solutions to ensure continuous security alignment. 

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