AWS Public Sector Blog

Category: Government

Thailand’s Higher Education, Science, Research, and Innovation Ministry collaborates with AWS to boost innovation and upskill public servants

AWS today signed a Memorandum of Understanding (MOU) with Thailand’s Ministry of Higher Education, Science, Research, and Innovation (MHESI) to boost innovation using cloud technology. Through this collaboration, AWS will support MHESI to identify pilot workloads for the ministry to start migrating to the AWS Cloud. MHESI will also use AWS training programs to upskill employees on AWS Cloud skills across over 200 education institutions and over 20 MHESI-managed research and education agencies across Thailand by early 2026.

Improving the customer experience for high-traffic public services: An architecture guidance

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

Open for registration: Cloud Audit Academy for Federal and DoD Workloads in AWS

AWS announced the launch of the Cloud Audit Academy (CAA) for Federal and DoD Workloads (FDW) in AWS. This is a two-day accelerated training course to educate customers on how to leverage AWS services to assist with US Federal and Department of Defense (DoD) security and compliance requirements. This training course also qualifies for 12 hours of continuing professional education (CPE). Register at no cost today.

Agility in the design and development of CBDCs: From discovery through launch

Many central banks globally are researching the possibility of launching a central bank digital currency (CBDC). AWS has worked with customers in the financial industry as they design secure, resilient, and scalable critical financial infrastructure networks. In this post, we share best practices for central banks to consider as they move through the CBDC development lifecycle.

4 key predictions to watch for public sector partners in 2023

Partners are playing a key role in the continued digital transformation of public sector organizations. Public sector customers are asking for ways to increase the speed, accessibility, security, and resiliency of their systems and data. As we look forward, here’s what I’m expecting to see for partners supporting public sector customers this year.

Civix simplifies online campaign finance reporting with AWS serverless technology

Civix, a government technology (GovTech) company and AWS Partner, uses AWS to provide software and services that support multiple public sector use cases, including election management, grants management, and more. Civix saw an opportunity to streamline how filers and third-party vendors manage and report disclosure data to states. Civix worked with the AWS Service Creation team to design and launch a serverless solution on AWS to support filers and campaign management vendors and to increase finance transparency for the constituents they serve.

Amazon Connect helps NORAD share Santa’s whereabouts this Christmas Eve

For the 67th consecutive year, the North American Aerospace Defense Command (NORAD) will put technology to work to track Santa and his reindeer as they make their famous trip around the world. On December 24—the night before Christmas—children everywhere can contact the NORAD Tracks Santa (NTS) program, supported by AWS and Amazon Connect, to receive live updates on Santa’s whereabouts.

ship at a dock with truck and plane

5 benefits of modernizing transportation asset management software in the cloud

The Infrastructure Investment and Jobs Act (IIJA), commonly referred to as the Infrastructure Bill, allocates over $350 billion in funding for major projects in the United States. As they consider where to allocate these funds, public infrastructure owners, especially Department of Transportation (DOT) and public works agencies, have to assess the condition of their assets, determine what to prioritize while rebuilding, and identify what needs maintenance. Learn about key benefits for agencies from using cloud-based asset management software.

traffic on the road

Amazon Connect helps departments of motor vehicles modernize call centers

In the last few years, many state motor vehicle departments agencies quickly transformed their processes and adopted new procedures to accommodate changes caused by the COVID-19 pandemic, like social distancing, contactless interactions, decreased staffing, and other constraints. Now, agencies can build upon these changes by modernizing their systems with intelligent automation—transitioning from reactive to proactive engagements with their citizens. Learn how to use AWS to connect and retrieve data either from an enterprise on-premises database or other third-party integration that allows for both a modernized outreach or an inbound customer experience.