Category: Messaging

The use of consumer-grade messaging applications poses significant security and sovereignty risks for Australian Government agencies, making it difficult to meet governmental information management obligations. Official guidance from the National Archives of Australia (NAA) unambiguously states that “instant messaging posts … created or received as part of Australian Government business are Commonwealth records.” Amazon Web Services (AWS) Wickr is an end-to-end encrypted messaging and collaboration service that provides the advanced security, administrative controls, and data retention capabilities government agencies need to protect sensitive information and meet legislative requirements. Read this post to learn more.

For years, public health agencies have relied on paper-based case report forms to supplement the electronic laboratory reports (ELRs) they receive for reportable diseases. While ELRs provide positive test results, the accompanying case reports give public health agencies critical clinical, demographic, and risk factor data needed for effective disease investigation and response. However, the sheer volume of COVID-19 cases quickly overwhelmed this manual, paper-based process. Prior to the pandemic, the Office of the National Coordinator for Health IT (ONC) and the Centers for Disease Control and Prevention (CDC) developed standards for an electronic case report (eCR) form that could be automatically sent to public health agencies from providers’ electronic health records (EHRs).

Amazon Web Services (AWS) Ground Station is a cloud-based service that provides you with an opportunity to perform communication sessions with your satellite without spending a fortune on your own ground station infrastructure. AWS Ground Station balances between providing a ready-made solution and tailoring the service to meet the unique needs of each customer. One of the ways to customize the service is to use customer-provided ephemerides (CPE) for antenna targeting.

Cognitive Space is a leading Amazon Web Services (AWS) Partner delivering intelligent automation to satellite constellation operations using the CNTIENT platform. The system uses AWS-powered artificial intelligence (AI) decision making to handle highly complex and dynamic satellite tasking requirements, and demanding mission requirements. This blog post provides technical guidance for building and operating mission operation centers (MOCs) on AWS.

In this post, we show you how you can push or pull your security telemetry data to the National Cybersecurity Protection System (NCPS) Cloud Log Aggregation Warehouse (CLAW) using Amazon Web Services (AWS) Simple Storage Service (Amazon S3) or third-party solutions.

The Amazon Web Services (AWS) commitment to safe, transparent, and responsible artificial intelligence (AI)—including generative AI—is reflected in our endorsement of the White House Voluntary AI Commitments, our participation in the UK AI Safety Summit, and our dedication to providing customers with features that address specific challenges in this space. In this post, we explore how AWS can help agencies address the governance requirements outlined in the Office of Management and Budget (OMB) memo M-2410 as public sector entities look to build internal capacity for AI.

The World Meteorological Organization (WMO) wants to build and modernize a global weather framework with WMO Information Systems (WIS) 2.0 to enable and democratize unified access to critical, up-to-date weather data across the world. The WIS 2.0 system and the global cache provide a single point of access to improve the speed and accuracy with which forecasts can be generated while decreasing the time and capital requirements. This post describes the value of a global weather cache as well as the design and architecture for building the WIS 2.0 global weather cache on Amazon Web Services (AWS).

Citizens are increasingly expecting government to provide modern digital experiences for conducting online transactions. Market research tells us 63 percent of consumers see personalization as the standard level of service. This post offers various architectural patterns for improving customer experience for the public sector for a wide range of use cases. The aim of the post is to help public sector organizations create customer experience solutions on the Amazon Web Services (AWS) Cloud using AWS artificial intelligence (AI) services and AWS purpose-built data analytics services.

The Amazon Web Services (AWS) Resilience Hub provides you with a single place to define your resilience goals, assess your resilience posture against those goals, and implement recommendations for improvement. In this post, we discuss how we can track the resiliency of software applications and infrastructure using AWS Resilience Hub to provide “always available” services and monitor changes to the application availability.

For public safety agencies, secure collaboration and situational awareness are essential to preparedness and response. First responders need secure, uninterrupted communication to help them get oriented quickly and support complex coordination efforts. This post highlights how Amazon Web Services (AWS) secure communication service AWS Wickr integrates with the Android Team Awareness Kit (ATAK) to enhance the efficiency of emergency response with a user-friendly, map-based solution that expands the common operating picture and strengthens cross-team collaboration.