AWS Public Sector Blog

Category: Amazon Bedrock

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New AI/ML solutions in AWS GovCloud (US) underpin responsible innovation

How can technology leaders rapidly deliver responsible artificial intelligence-based innovation while aligning with the broad spectrum of strict regulatory requirements? The answer is simple: Amazon Web Services (AWS) GovCloud (US) provides the technology that underpins a solid foundation for securely and compliantly building and deploying AI capabilities. Read this post to learn more.

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AWS collaborates with Malaysia Ministry of Higher Education’s JPPKK to build next-generation AI workforce

Generative artificial intelligence (AI) has revolutionized how we work and is reshaping the workforce of the future. However, a recent study conducted by Access Partnership for AWS revealed that 81 percent of Malaysia’s employers struggle to find the AI talent they need, despite nine in 10 stating that hiring AI-skilled talent is a priority for them. To address the nation’s AI skills gap, AWS and Jabatan Pendidikan Politeknik & Kolej Komuni (JPPKK), an agency under Malaysia’s Ministry of Higher Education (MOHE), teamed up to introduce new training initiatives targeting both educators and students to uplift Malaysia’s TVET (technical and vocational education and training) community.

AWS branded background design with text overlay that says "Battling the food security crisis with Agents for Amazon Bedrock"

Battling the food security crisis with Agents for Amazon Bedrock

The 2024 version of the United Nations (UN) annual report “The State of Food Security and Nutrition in the World” found that about 29.6 percent of the global population, or about 2.4 billion people, were moderately or severely food insecure in 2022, meaning they did not have adequate access to food. Food security can be caused by a number of factors, including poverty, inflationary factors, violent conflict, and the effects of climate change. In this post, we demonstrate how generative artificial intelligence (AI) can help organizations better understand the food security crisis.

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Streamlining educational assessment tools with generative AI on AWS

Curriculum Associates is an education technology (EdTech) company using data-driven technology to bring personalized, evidence-based learning to K12 education institutions. Drawing on the AWS team’s considerable AI expertise and using generative AI resources from AWS, Curriculum Associates transformed their alignment process, freeing up their staff to focus on efforts more directly related to supporting student growth and serving teachers.

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Microservices-based tax and labor systems using AWS

In Modernizing tax systems with AWS, we briefly touched upon infrastructure and application modernization using microservices and serverless architectures. We hear from multiple tax and labor agencies about their desire to move to API-based architectures and adopt new technologies. In this post, we dive deeper into these areas and discuss benefits, approaches, and best practices for building modern tax and unemployment insurance (UI) applications using microservices.

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Elevating internal customer support at Thorn with AWS: A generative AI use case

Efficiently addressing internal customer support tickets can profoundly impact an organization’s productivity and employee well-being, apart from their ability to focus on the mission at hand. To meet these demands, many nonprofits, such as Thorn, are turning to innovative technology solutions. In this post, we explore how Thorn used Amazon Web Services (AWS) in conjunction with generative artificial intelligence (AI) to revolutionize their internal customer support for organization-wide IT, security, and engineering.

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Improving constituent experience using AWS-powered generative AI chatbots

Generative artificial intelligence (AI) can transform the experience of state and local government constituents. With Amazon Lex, you can design and build sophisticated voice and text conversational interfaces, deploy omnichannel experiences with pre-built integrations to contact center solutions, and pay only for speech and text requests with no upfront costs or minimum fees. This post provides a technical walkthrough for building a generative AI chat-based solution.

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Generative AI as a force for good in facilitating cyber-resiliency in public sector organizations

The­ Digital Transformation Hub (DxHub) at California Polytechnic State University (Cal Poly) in San Luis Obispo – powered by Amazon Web Services (AWS) and part of the AWS Cloud Innovation Centers (CIC) program – collaborated with the City of San Diego and the San Diego Cyber Center of Excellence (CCOE) to create ‘My eCISO,’ a generative artificial intelligence (AI)-based application that propels public and private organizations on a path to cyber resiliency. This post explores the technology behind My eCISO and its implications for organizations looking to protect against attacks.

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HolonIQ improves decision-making for executives with Amazon OpenSearch Service, Amazon Bedrock

HolonIQ is a global education intelligence platform that has partnered with Amazon Web Services (AWS) to transform how governments, institutions, and companies access and utilize critical information. By harnessing artificial intelligence (AI) and natural language processing (NLP) technologies, HolonIQ is empowering decision makers in the education, climate tech, and health sectors with instant access to comprehensive, trustworthy data and research. Read this post to learn more.

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Japan’s Digital Agency accelerates government cloud migration with AWS generative AI–powered architecture reviews

In September 2021, Japan took a leap with the establishment of its Digital Agency and the creation of the government cloud. With the goal to build a society in which no one is left behind by improving convenience, health, and happiness through digital technology, Japan’s Digital Agency represents the nation’s bold commitment to digital innovation across government and society. In June 2024, two cloud engineers from the Digital Agency, Kazuma Takeda and Shinichi Nishihata, shared their process and learnings at the Amazon Web Services (AWS) Summit Japan, the largest AWS learning event in the country. For those who were unable to attend or watch virtually, this post summarizes their presentation.