AWS Public Sector Blog

Category: Amazon Bedrock

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Powering education, state, and local leaders: Insights from the AWS IMAGINE keynote

Kim Majerus, vice president of global education and US state and local government for worldwide public sector at Amazon Web Services (AWS), led the keynote address at the AWS IMAGINE conference for education, state, and local leaders. Majerus shared how AWS customers are innovating for their communities with the cloud and announced new public sector initiatives from AWS. Two special guests joined Majerus on stage to share how a culture of innovation is transforming the student and citizen experience at their organizations. Read this post for some of the highlights from the AWS IMAGINE conference keynote.

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Responsible AI for mission-based organizations

Machine learning (ML) and artificial intelligence (AI) are transformative technologies, enabling organizations of all sizes to further their mission in ways not previously possible. But, it is critical to think responsibly about these technologies so that all users are treated fairly, data is appropriately protected, and individuals can make informed choices about consent. In this post, we discuss responsible AI and how you should think about your workloads. This approach will help ensure your AI systems are fair, transparent, and secure.

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Transforming electronic case reports with generative AI: Unlocking faster public health responses

For years, public health agencies have relied on paper-based case report forms to supplement the electronic laboratory reports (ELRs) they receive for reportable diseases. While ELRs provide positive test results, the accompanying case reports give public health agencies critical clinical, demographic, and risk factor data needed for effective disease investigation and response. However, the sheer volume of COVID-19 cases quickly overwhelmed this manual, paper-based process. Prior to the pandemic, the Office of the National Coordinator for Health IT (ONC) and the Centers for Disease Control and Prevention (CDC) developed standards for an electronic case report (eCR) form that could be automatically sent to public health agencies from providers’ electronic health records (EHRs).

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CreatorUp harnesses AWS AI tools to scale digital content development

A growing list of educational organizations, including Kaplan, McGraw Hill, New York University (NYU), and Coursera, have turned to CreatorUp to meet the rising demand for online learning. CreatorUp combines an innovative mix of human-powered creatives and generative artificial intelligence (AI) provided by Amazon Web Services (AWS) to help organizations quickly scale their digital content production. Read this post to learn more.

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Highlights from the 2024 AWS Summit Washington, DC keynote

Generative artificial intelligence (AI) innovation and inspiration dominated today’s AWS Summit Washington, DC keynote. But there was no shortage of newsworthy moments and key takeaways that extended beyond generative AI. Dave Levy, vice president of Worldwide Public Sector at Amazon Web Services (AWS), delivered the keynote and was joined onstage by three guest speakers who helped him set the tone for the annual two-day event that brings the public sector cloud community together in the nation’s capital.

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AWS announces $50 million Generative AI Impact Initiative for public sector organizations

Announced today by Amazon Web Services (AWS), the two-year, $50 million investment is designed to help public sector organizations – and those that directly support their technology needs – to accelerate innovation in support of critical missions using AWS generative AI services and infrastructure, such as Amazon Bedrock, Amazon Q, Amazon SageMaker, AWS HealthScribe, AWS Trainium, and AWS Inferentia.

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How AWS helps agencies meet OMB AI governance requirements

The Amazon Web Services (AWS) commitment to safe, transparent, and responsible artificial intelligence (AI)—including generative AI—is reflected in our endorsement of the White House Voluntary AI Commitments, our participation in the UK AI Safety Summit, and our dedication to providing customers with features that address specific challenges in this space. In this post, we explore how AWS can help agencies address the governance requirements outlined in the Office of Management and Budget (OMB) memo M-2410 as public sector entities look to build internal capacity for AI.

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Empowering 1,000-plus partners: How the AWS Think Big for Small Business Program fuels public sector innovation

In March 2021, Amazon Web Services (AWS) launched the Think Big for Small Business (TBSB) Program, which provides partners with access to financial incentives and additional visibility with customers and the AWS team. Since the program launched, it has supported 1,000-plus partners from 73 countries across the globe. In this post, we explore the pivotal role that the TBSB program plays in accelerating the growth of small business partners that serve public sector customers.

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Fine-tuning an LLM using QLoRA in AWS GovCloud (US)

Government agencies are increasingly using large language models (LLMs) powered by generative artificial intelligence (AI) to extract valuable insights from their data in the Amazon Web Services (AWS) GovCloud (US) Regions. In this guide, we walk you through the process of adapting LLMs to specific domains with parameter efficient fine-tuning techniques made accessible through Amazon SageMaker integrations with Hugging Face.

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Reimagining customer experience with AI-powered conversational service discovery

In this post, we will explore the use of generative artificial intelligence (AI) chatbots as a natural language alternative to the service catalog approach. We will present an Amazon Web Services (AWS) architecture pattern to deploy an AI chatbot that can understand user requests in natural language and provide interactive responses to user requests, directing them to the specific systems or services they are looking for. Chatbots simplify the content navigation and discovery process while improving the customer experience.