Category: Architecture

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Improving the customer experience (CX) has emerged as an imperative for government agencies. In this blog post, learn an architecture pattern that public institutions can use to improve CX while building and deploying secure, resilient, and performant web applications that support sudden surges in demand for public services. This architecture pattern addresses the need of an example use case in which an agency must request information from thousands to millions of civilians, who may access a single-page application at similar times, and then sends email notifications to each civilian to confirm their activity.

In this blog post, learn a high-level architecture, built on AWS, that uses a graph database to analyze unstructured and structured educational data that can, for example, help inform a recommendation to a student for the appropriate courses to take in their next semester based on multiple personalized data factors.

As one-time donations increasingly become the norm, nonprofit development teams are challenged to think outside-the-box to attract, retain, and communicate with their valuable supporters. Nonprofit organizations can use data to inform an enhanced engagement strategy, but many are challenged to unlock the full value of that data affordably and at scale. To help nonprofits use the cloud to build innovative fundraising and member engagement solutions, we are launching a new program – AWS TechAction.

Citizens want to report issues to their local governments in a fast and simple manner and not have to worry about identifying the right government agency or phone number—for instance, if a fire hydrant is broken, or a road sign has fallen over. In this blog post, learn how to set up a solution with AWS deep learning services that creates a fluid experience for reporting and addressing these issues.

Modern applications built using microservices architectures improve customer experience by dramatically reducing the risk of failures in a web application. In this blog post, we present a sample AWS reference architecture of a microservices application built using an architecture framework based in AWS GovCloud (US), which can help support adherence to a Federal Risk and Authorization Management Program (FedRAMP) High Baseline.

Virtualizing the satellite ground station with cloud technology can increase scalability, flexibility, and operational agility for satellite communications (satcom) operations. This blog post describes how AWS can help satcom customers virtualize their ground stations that are directly connected to satellite antenna systems. This post details the benefits of decoupling satellite ground station hardware and software components to improve scalability and flexibility. This post also presents a reference architecture to virtualize the satcom ground segment after the satellite signal is digitized at both ends of communication.

Customer experience (CX) has emerged as a key priority in the US following the 2021 Biden Administration Executive Order (EO) to transform federal customer experience and service delivery. Application modernization enables agencies to simplify business processes and provide customers with flexible, interactive, and simple to use applications, resulting in improved CX. In this blog post, we present an AWS architecture framework that agencies can use to develop and deploy a modern application that helps improve CX.

Data lakes can help hospitals and healthcare organizations turn data into insights and maintain business continuity, while preserving patient privacy. This blog post is part of a larger series about getting started with setting up a healthcare data lake. In this blog post, I detail how the solution has evolved at a foundational level over the series to include microservices. I describe the design decisions I’ve made and the additional features used. You can access code samples for this solution through a GitHub repo for reference.

As the number of spacecraft and spacecraft missions accelerates, moving aerospace and satellite operations to the cloud via digital transformation — including virtualizing the ground segment — is key for economic viability. In this blog post, we explain the benefits of virtualizing the ground segment in the cloud and present the core components of a reference architecture that uses AWS to support several stages of a comprehensive ground segment virtualization. Then, working from this model, we present additional reference architectures for virtualizing the ground segment that can accommodate various requirements and usage scenarios.