AWS Public Sector Blog

Category: State or Local Government

man working between two laptops

Reporting on Amazon WorkSpaces deployments to gain data insights

Reporting on Amazon WorkSpaces, a managed, secure desktop as a service (DaaS) solution, allows you to capture information about your Amazon WorkSpaces deployment and the relationships to Active Directory users. It helps capture important details that can help with chargeback, general utilization of Amazon WorkSpaces, and confirming consistency of what is deployed in your environment.

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Data center with employee monitoring at end of hallway

Is your on-premises data center weighing you down? Accelerate your cloud journey with these cost-savings strategies

When considering a move to the cloud, many organizations struggle with a common problem: the migration bubble. This bubble is formed when organizations are covering expenses for their current on-premises infrastructure while incurring new costs for a cloud migration. But what if you could use that legacy hardware to your advantage? These cost-savings strategies can help free up budget resources and accelerate your journey to the cloud.

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laptop next to a pile of paperwork and a pen

Improving customer experience for benefits eligibility and enrollment

State governments are currently experiencing a spike in the number of applications for social benefit programs. These programs serve millions of people every year to support healthcare and to help keep them out of poverty. To address the surge, agencies are looking at cloud-based services including artificial intelligence (AI), conversational bots, and call centers to improve the customer experience as well as workforce productivity, provide more visibility for agency leadership into program performance, and help reduce fraud, waste, and abuse.

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Building Resiliency white paper AWS Institute

Modernizing government for the new normal: Advice for building resilience

The COVID-19 pandemic has demonstrated that public sector organizations need modern infrastructure, capabilities and controls to overcome the disruption caused by global health outbreaks. Organizations that embraced cloud services proved more responsive. They were able to continue operating remotely and serving their customers and citizens, demonstrating agility, scalability, and speed. In How Governments Can Build Resilience in a New Normal: Emerging Practices from Europe, the Middle East, and Africa, a new policy paper from the AWS Institute, we outline how organizations can use the cloud to recover from the disruption that the virus brought, as well as become more resilient for future challenges.

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Westbound tunnel Elizabeth River Crossings

Next generation transportation tolling, enabled by the cloud

Toll operators are recognizing that facility and data resiliency are the key to navigating the current environment while preparing for any future disaster scenario or challenge. For departments of transportation and toll operators, this means operating traffic networks and tollways safely and efficiently and supporting essential services and workers—no matter the traffic volume.

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AWS Public Sector Summit Online Stage

Announcing the keynote speakers at the AWS Public Sector Summit Online 2020

The AWS Public Sector Summit Online 2020 is happening June 30 and registration is still open and at no-cost. Teresa Carlson, vice president of worldwide public sector at AWS, will host the event keynote, reflecting on the impressive global efforts of our customers and partners over the past few months and sharing the latest news and announcements. Three customers—from Rhode Island Department of Labor and Training, Navy ERP, and OTN—will join her on our virtual stage to tell their stories focused on fast migration, business resiliency, scalability, and innovation.

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The Brief May 2020

In case you missed it: May 2020 top blog posts round up

In May 2020, the AWS Public Sector Blog covered stories on the AWS Public Sector Summit Online 2020, chatbots and call centers, and open source solutions. Check out some of the top stories from the blog below. For more blog highlights from this month, you can also check out The Brief, hosted this month by Mike Colson.

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Fix This episode 15: State & local government

Mission critical cloud: State and local government, on the Fix This podcast

The third episode of the Mission Critical Cloud Fix This podcast mini-series by Teresa Carlson, vice president of the worldwide public sector at Amazon Web Services (AWS), is now live. We dove into how the cloud helps state and local government customers deliver critical services to citizens. Interviews featured in the podcast include the state of West Virginia (WV), Smartronix, and Los Angeles County Internal Services Department (LA County ISD). You can stream all episodes on Spotify, Apple Podcasts, Google Play, Stitcher, TuneIn, Overcast, iHeartRadio, and via RSS.

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Voting booth

Supporting elections through voter education and information access, security and scalability, and absentee voting

Even in uncertain times, election officials and political stakeholders are committed to serving a dynamic electorate in a secure, scalable, and cost-effective way. Cloud-based technologies from Amazon Web Services (AWS) and the AWS Partner Network (APN) can help elections administrators, campaigns, and civic engagement organizations with access to information, security and scalability, and absentee voting workflow solutions.

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COVID-19-Lungs

Helping battle COVID-19 and improve cities: How AWS CICs foster innovation

Technology and the cloud can help address some of the world’s most pressing and immediate challenges, like battling COVID-19 and improving cities. At Amazon Web Services (AWS), we encourage innovation through technology in our AWS Cloud Innovation Centers (CICs). CICs are long-term, strategic collaborations with public sector organizations interested in solving societal problems through digital solutions while providing students a platform to learn by doing. Check out a few of the challenges CICs around the world have worked on so far this year.

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