AWS Public Sector Blog
Author: Han Tran
Han Tran is a solutions architect at Amazon Web Services (AWS) based in Seattle, WA, working with nonprofit customers and financial institutions. Han enjoys building new solutions and helping her customers. In her spare time, she can be seen outdoors and petting a dog somewhere.
Leveraging Amazon Connect to enhance community and beneficiary services
With Amazon Connect, nonprofits are able to build a robust, scalable omnichannel cloud contact center to provide reliable, secure, and cost-effective services to their community, all without needing to provision any underlying infrastructure. In this blog, learn how to leverage AWS CloudFormation templates to quickly and simply set up Amazon Connect.