Operational Excellence at Amazon

Software Delivery & Operations, 300
AWS re:Invent 2021 - Amazon Builders’ Library: Operational Excellence at Amazon (52:22)

Operational excellence at Amazon is achieved through a DevOps model, where software development teams operate the systems they build. In this session, Senior Principal Engineer David Yanacek describes Amazon’s operational practices that he has observed during his 15 years of building and operating services at Amazon. Hear David describe the habits that teams have adopted, such as how teams handle retrospectives, share knowledge, and regularly review operational metrics as a team. David discusses how these behaviors have led teams to innovate to build better tools and make architectural shifts.