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HSBC's Wealth and Personal Banking Cloud-First Strategy to Deliver Value and Innovation at Scale on AWS
Delivering value to customers at-scale can be a challenge and requires financial services institutions to effectively lead and enable their digital transformation strategy. One of the many challenges companies are facing is embedding agile IT service management disciplines into the day-to-day activities. HSBC’s Wealth and Personal Banking (WPB) goals are to deliver value across all touchpoints of customer interaction, reduce operational costs, remove complexity, and improve efficiency across its engineering departments to enable long-term and sustainable growth. HSBC WPB selected Amazon Web Services (AWS) to establish a cloud-first engineering and deployment platform that provides the agility needed to discover the right solutions to solve its business challenges, while building and operating systems that are resilient and high-preforming, differentiating HSBC WPB from its peers and delivering customer-centric innovation. Watch the three-part video series to learn more about HSBC's WPB innovation journey using AWS.
HSBC builds on AWS to provide the global footprint, elasticity, and rigorous security its customers expect—and regulators require. Working with AWS is facilitating HSBC’s vision of opening up a world of opportunity for its customers—through continuous cloud-based innovation using blockchain, containers, and serverless technologies.
Migrating to AWS is supporting HSBC’s Wealth & Personal Banking business to create excellent customer experiences, by driving innovation and digital transformation, automating key processes, and enhancing operational efficiency across a range of personal financial services. The AWS global infrastructure has enabled Wealth & Personal Banking to run and scale applications around the world with the highest availability and reliability.
Working in collaboration with Amazon Web Services (AWS), HSBC's Wealth & Personal Banking business shares how it is able to innovate faster and provide easier and more secure digital banking to meet their customer's changing needs. Using AWS serverless technology, HSBC's message orchestration platform is able to ingest and analyze both internal and external data, providing a personalized digital messaging service to meet customer needs.
Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.
