Témoignages de clients / Voyages
2019

Ryanair améliore son service client grâce à Amazon SageMaker
À l'aide d'Amazon Lex et d'Amazon SageMaker, Ryanair a créé un chatbot qui améliore l'expérience de son service client et aide les clients à trouver des réponses à leurs questions rapidement et facilement.
Ryanair est la plus grande compagnie aérienne d'Europe, transportant plus de 150 millions de passagers par an vers plus de 200 destinations sur 2 400 vols quotidiens. La société a travaillé avec Cation Consulting, partenaire du réseau de partenaires AWS, pour mettre en œuvre une solution.

Nous voulions tirer parti de la technologie d'IA développée par AWS afin d'améliorer l'expérience de nos clients.
Lee Reddin
Responsable de la conception des services, Ryanair
Services AWS utilisés
Amazon SageMaker
Amazon SageMaker est un service entièrement géré qui réunit un large éventail d'outils pour permettre un machine learning (ML) à hautes performances et à faible coût, quel que soit le cas d'utilisation.
Amazon Lex
Amazon Lex est un service d'intelligence artificielle (IA) entièrement géré doté de modèles de langage naturel avancés pour la conception, la création, le test et le déploiement d'interfaces conversationnelles dans des applications.
Plus de témoignages de clients du secteur des voyages
Total results: 139
Aucun élément trouvé
-
Asia Pacific
Korean Airlines on AWS
In 2018, Korean Air began migrating its entire IT infrastructure to the cloud. Then in 2021, it became the first global, full-service carrier to complete an all-in migration to Amazon Web Services (AWS). As an innovator in the aviation industry, Korean Air chose to build on AWS, and it launched its new website and mobile app 90 percent faster than possible with its former on-premises infrastructure. Continuing to innovate on behalf of its customers and workforce, the airline is developing an online one-step buying option and AWS-powered machine learning tools to create predictive, pre-emptive maintenance for its aircraft fleet. -
Australia
Lonely Planet cut itinerary generation costs by 80% using Amazon Bedrock
Lonely Planet, is a premier travel media company tested multiple generative AI solution vendors and found Amazon Bedrock to be 78% more cost-effective for their travel use case. Further to that, they were able to generate experiences and itineraries at 80% less the cost of manually curating them. -
Americas
United Airlines on AWS
United Airlines is leading modernization in an industry that’s embracing change. The largest airline globally by number of seat miles, its mission is to “Connect People, Uniting the World.” Migrating tens of hundreds of applications to Amazon Web Services (AWS) has helped the business accelerate innovation, even in the midst of challenging market conditions. From supporting its technology team to save $2 billion and boosting developer productivity 40 percent, to using generative artificial intelligence (AI) to streamline passenger record processes and save months of manual effort. With services such as Amazon Bedrock, AWS IoT Core, and Amazon DocumentDB, United Airlines is transforming passenger experiences, increasing efficiency and security, and shaping the intelligent airport of tomorrow. -
Canada
Using Amazon AppStream 2.0 to Increase Scalability and Agility for Air Canada
Learn how Air Canada in the travel industry gained scalability and reliability while optimizing costs by migrating its on-premises VDI to AWS.
Démarrer
Les organisations de toutes tailles et de tous secteurs transforment leur activité et exécutent leurs missions au quotidien à l'aide d'AWS. Contactez nos experts et démarrez votre transition vers AWS dès aujourd'hui.