Customer Stories / Financial Services

2021

HSBC’s Wealth & Personal Banking Innovates Digital Messaging Strategy Using Serverless on AWS

HSBC's Wealth & Personal Banking business shares how it is able to innovate faster and provide easier and more secure digital banking to meet their customer's changing needs.

In the video below, Christopher Bird, global platform CTO of messaging for HSBC’s Wealth & Personal Banking business, shares how the company is able to innovate faster and provide easier and more secure digital banking to meet its customers’ changing needs by building on Amazon Web Services (AWS). Using Serverless on AWS technology, HSBC’s message orchestration platform is able to securely ingest and analyze both internal and external data, providing a personalized digital messaging service to meet customer needs.

To learn more about AWS for Financial Services, visit aws.amazon.com/financial-services.

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We prioritize data privacy and security in our platforms as well as ensuring we observe customer preferences. AWS was chosen because it's great in rich web application services, which is an area of cloud development that the messaging orchestration team has really seized upon."

Christopher Bird
Global Platform CTO for Messaging, Wealth & Personal Banking, HSBC

AWS Services Used

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