AWS India FAQs

We will communicate the launch date as we get closer to enabling India-based sellers on AWS Marketplace.

1. What is changing in AWS Marketplace?

We are on-boarding India-based third-party sellers onto AWS Marketplace. If AWS has identified the location of your account to be in India, you will have the opportunity to purchase from India-based sellers and your transactions will be facilitated by Amazon Web Services India Private Limited (“AWS India”). Note that sale of offerings by non-India based sellers and Amazon-affiliated entities will continue to be facilitated by Amazon Web Services, Inc. (AWS, Inc.). 

2. What is the benefit of this change?

AWS Marketplace customers based in India can now buy offerings from India-based third-party sellers. This launch will allow customers to benefit from local invoicing and local payment options for their AWS Marketplace purchases.

3. How can I identify if a seller is based in India or outside of India?

In the marketplace catalog, a seller can be determined to be based in India if their entity name contains 'India' or if they have explicitly stated in the product description that the offer is being issued by their Indian entity.

4. What will be the changes to my AWS Marketplace invoicing experience?

For AWS Marketplace purchases made from India-based sellers, AWS India will facilitate issuance of the following invoices:

(i) A commercial invoice/statement, which will list all the purchases you have made from India-based sellers and 

(ii) Separate tax invoices from each seller. If you have provided verified tax information on the tax settings page, the tax invoices will contain a QR code and IRN number and can be used to claim input tax credit. 

For purchases from non-India based sellers or Amazon-affiliated entities, you will receive (or continue to receive, if you are currently purchasing) a commercial invoice from AWS, Inc. The invoice will list all the purchases you have made from these sellers. If you have provided tax information on the tax settings page, you will not receive a tax invoice from AWS, Inc. If you have not provided tax information, you will receive a tax invoice from AWS, Inc. that will include purchases from all sellers.

The invoices will be available on the billing console and will be delivered to your root and other email addresses on your accounts based on the billing preference(s) you have configured.

5. If I also buy AWS cloud services from AWS India, will I be getting separate invoices for my AWS Cloud and AWS Marketplace purchases?

Yes, you will be receiving separate commercial invoice/statement and tax invoices for your cloud and AWS Marketplace purchases from AWS India.

6. Will I be taxed on my AWS Marketplace purchases?

If you are purchasing from India-based sellers on AWS Marketplace, you will be charged 18% Goods & Services Tax (GST) on your purchases. AWS India will facilitate issuance of tax invoice(s) to you in Indian Rupees (INR) with the Seller as the Seller on Record (SOR). The 18% GST collected will be remitted to the seller, who will deposit the tax amount directly to the tax authorities.

For any AWS Marketplace purchases where the marketplace operator (MPO) is AWS, Inc., 18% GST will be collected on your purchases if you have not provided your tax information on the tax settings page. AWS, Inc. will collect and deposit the tax amount directly to the tax authorities. AWS, Inc. will not collect GST on your purchases if you have provided your tax information and will rely on you to deposit the appropriate tax amount directly to the tax authorities.

7. If I am charged tax, how will you determine whether IGST or CGST and SGST is to be applied on my AWS Marketplace purchases? 

(i) If your tax information and the seller’s tax information belong to the same state, CGST and SGST will be applied. 

(ii) If you and your seller’s information belong to different states, IGST will be applied. 

(iii) Where either you or the seller is in a Special Economic Zone (SEZ), the type of tax would be IGST irrespective of the above rules.

8. What tax information will be used for my AWS Marketplace purchases?

The tax information (billing information, if there is no tax information) provided in the tax settings page of the account you use for AWS Marketplace purchases will be applied to your AWS Marketplace invoices. This tax information is the same as that used for your AWS India Cloud purchases. Please review your Tax Settings to ensure all details are accurate and has been verified by AWS. If you are part of an Organization, please be aware that invoices may be consolidated for all accounts sharing the same Tax Settings, where possible. You can still make purchases from AWS Marketplace if you have not provided tax information - however, you will not be able to claim input tax credit (‘ITC’) on the GST charged on your purchases.

9. What will happen to my AWS Marketplace purchases from India-based sellers if I change my tax and/or billing address from India to non-India?

If you change your account’s legal profile from India to non-India (by changing your tax and/or billing address) while you have active AWS Marketplace purchases from India-based sellers, we will notify you to (i) either revert your billing and/or tax information back to India in order to continue transacting with the AWS India-based seller or (ii) select an alternate non-India based seller’s offering as the offering from the India-based seller will be terminated due to location ineligibility.

10. Should I be using the amount on the commercial invoice/statement or the tax invoices to make payment for my AWS Marketplace purchases?

The amounts on the commercial invoice/statement and on the tax invoices generally match. However, as these two artifacts are created by separate processes, there are scenarios where the two invoices may differ in total value by a few Indian rupees. This is similarly seen with AWS Cloud invoices issued by AWS India. You can choose to make the payment using either of the invoices, based on your organization’s accounts payable reconciliation processes.

11. I pay for my AWS Marketplace purchases by wire transfer. Is there anything I must do?

Yes, all AWS Marketplace transactions facilitated by AWS India will have updated remittance instructions, which you will need to update in your Accounts Payable (AP) system or provide to your bank to make payments. We will collect payments for these transactions in a separate India-based bank account, which is different from the bank account used for your AWS India cloud service purchases. Please refer to the remittance information in your AWS India Marketplace invoices. If you need to get the remittance information earlier, please reach out to AWS Support or your account manager. 

If you are making purchases from non-India based sellers or from Amazon-affiliate entities, you will need to remit money to AWS Inc.‘s US-based bank account.

12. I have invoices from AWS India for both my AWS cloud and AWS Marketplace purchases. Can I pay for both of my purchases by wire transfer to one bank account?

No, you are required to make payments for your AWS cloud and AWS Marketplace purchases from AWS India to their respective bank accounts as indicated on your invoices. Making payments to the wrong bank accounts will likely lead to your payment being rejected and delays in closing your invoices.

13. I have AWS Marketplace purchases from both AWS Inc. and AWS India. Can I pay for my AWS Marketplace purchases by wire transfer to one bank account in either US or India?

No, you are required to make payments for your AWS Marketplace purchases from AWS Inc. and AWS India to their respective bank accounts as indicated on your invoices. Making payments to the wrong bank accounts will likely lead to your payment being rejected and delays in closing your invoices.

14. I pay for my AWS Marketplace purchases through credit card. Do I need to do anything to keep this payment method?

Credit/Debit cards used to make payment for AWS Marketplace transactions through AWS India must be tokenized and used in accordance with Reserve Bank of India (RBI) regulations. If you use credit/debit card for your AWS India cloud purchases, you can use the same card saved in your payment preferences page to make AWS Marketplace purchases through AWS India.

15. Which payment currencies and payment methods does AWS India support for AWS Marketplace purchases?

Similar to your AWS India cloud purchases, you can only pay in Indian Rupee (INR) for your AWS Marketplace transactions from AWS India. Credit card customers can pay with any AMEX, MasterCard, RuPay or Visa card. NetBanking and UPI payment methods are currently not available. Service pricing will continue to be published in US Dollar (USD) exclusive of GST, and amounts due will be computed in USD and converted to INR for billing, subject to the AWS Service Terms. 

Sellers will be able to offer private offers to you in USD or INR. If you are on a private offer priced in INR, you will receive invoices in INR without any FX variability on the negotiated price. 

16. What is the impact of this change on my existing AWS Marketplace subscriptions?

If you currently have existing AWS Marketplace subscriptions, they are either from non-India based seller(s) or Amazon-affiliated entities. These subscriptions will continue to be facilitated and invoiced by AWS, Inc. If your third-party seller decides to provide the same offer via its Indian entity, you can switch to the India based offer and be facilitated & invoiced for that AWS Marketplace purchase from AWS India. You will also need to cancel your current subscriptions from the non-India based seller.

17. Does this affect my usage of cost optimization tools such as AWS Cost Explorer and Cost and Usage Report (CUR), or the way information is displayed in it?

You can use these tools in the same way you do today. For all AWS Marketplace transactions, the billing entity will be tagged as ‘AWS Marketplace’ and the seller’s name will appear in the legal entity field. AWS India’s name will appear in the invoicing entity field for all purchases from India-based sellers and ’AWS, Inc.’ name will appear in the invoicing entity field for all purchases from non-India based sellers and Amazon-affiliated entities.

18. How does this change impact me if I have multiple AWS accounts?

Please check that your tax information is up to date for all your accounts through the Tax Settings page. If you have multiple AWS accounts, your tax invoice will be issued according to the information you provided in Tax Settings of each AWS account. You must enter your GSTIN information on the Tax Settings page of the AWS billing console to receive tax invoices that can be used to claim input tax credit.

If you are a part of an Organization, please note that invoices will be consolidated when possible for all accounts with the same Tax Settings. If you have a payer account and linked accounts and want to reflect your payer account's tax information to linked accounts, please check your tax inheritance feature is turned on.

19. Can I withhold tax on the AWS Marketplace purchases I have made through AWS India?

No, you must not withhold any taxes on the payments made by you to AWS India for purchases from India-based sellers on AWS Marketplace. Under the Indian tax laws (Section 194-O of the Income Tax Act, 1961), since AWS India will be withholding taxes when it passes on the payments to the sellers/resellers, withholding on the same transaction is not required to be done by the customers.

20. I have an existing Purchase Order that I would like to use to cover my AWS Marketplace purchases through AWS India. What steps am I required to take?

Customers will need to ensure that existing Purchase Orders (PO) associated with "AWS Marketplace" purchases by already having AWS Marketplace blanket usage selected as a PO line item type, select AWS India in the 'Bill From' section (or have selected 'All'). Only Marketplace POs configured for AWS India will be stamped/printed on the AWS Marketplace invoices generated from AWS India. If customers would like to setup a new Purchase Order for AWS Marketplace transactions from AWS India, this feature will be enabled once AWS Marketplace is launched in AWS India (AWS Marketplace Blanket Usage value in Line-Item Type won’t be enabled till launch).

1. As an India-based seller onboarding onto AWS Marketplace, will I be able to sell outside of India? 

You can only sell to buyers based in India from your India-based seller account. Buyers based outside of India will be able to view your listing but will not be able to purchase it.

2. I am new to AWS Marketplace and plan to register as an India-based seller on Marketplace. What must I do?

Please refer to the Seller Guide to learn more about getting started as an AWS Marketplace Seller. You will need to submit the following information before you can start listing your offers:

1. Note: You cannot use an existing buyer account for AWS Marketplace seller registration. You will need to create a new standalone AWS account for AWS Marketplace seller registration. This is to avoid any wrong tax and invoicing treatment for the AWS Marketplace seller account related to any Organization structure changes.
2. GST identification number (GSTIN)
3. Permanent Account Number (PAN). (Note: PAN will be auto-populated from the GSTIN you provided)
4. Seller Signature that will be used on tax invoices for your buyers
5. Legal business name and address that corresponds to your GSTIN for tax purposes
6. Acknowledgements on the following: (a) non-applicability of Withholding Tax (WHT) on Listing Fees; (b) confirmation that your GSTIN is enabled for e-invoicing; (c) authorization to AWS India to raise invoices (e-invoices to GST registered buyers) for sales made by you through AWS Marketplace, along with a declaration that you will be responsible for remitting the applicable GST to the Government
7. Valid India domiciled bank account to receive your  disbursements in Indian Rupees (INR).

3. As an India-based seller onboarding onto AWS Marketplace, what should I know about my GST tax position and liability?

The buyer will be charged 18% GST and this will be paid to you. You are responsible for remitting GST to Indian tax authorities. AWS India will facilitate issuing a GST Tax invoice to the buyer with you as the seller on record (SoR) and will share the tax invoice with you via email.

4. As an India-based seller, will I have to pay any listing fees? And how will my listing fee be handled?

Yes, listing fees apply and are charged in Indian Rupees (INR). An 18% GST is applicable on the listing fees, and AWS Marketplace will provide a GST tax invoice. Listing fees and GST will be deducted from your seller disbursement. Please refer to the Seller Guide for current fee details. You will be notified in advance of any fee changes. 

5.As an India-based seller onboarding onto AWS Marketplace, how will I receive my payments?

An India-based seller can only receive payments to their local India domiciled bank account. At the time of seller registration, you are required to provide your India domiciled bank account with the following details:

1. Account number
2. Indian Financial System Code (IFSC) code of the bank 
3. Name and Address of the account holder associated with your bank account.

6. Can I receive my disbursements in any other currency?

An India-based seller registered on AWS Marketplace can only receive disbursements in Indian Rupees (INR) to their India domiciled bank account.

7. As an India-based seller onboarding onto AWS Marketplace, do I need to with-hold any funds towards listing fee?

No, you are not required to withhold any funds towards listing fee. As per sub-section 4 of Section 194-O of the Income Tax Act, 1960 once with-holding tax is processed at any point in the payment flow, sellers are exempt from Tax Deducted at Source (TDS) withholding on listing fees. AWS will deduct TDS from the payment made by the buyer and remit it to tax authorities. TDS certificates will be shared with you for your tax claiming purposes. 

8. As an India-based seller onboarding onto AWS Marketplace, can I price my offers in Indian Rupee (INR)?

All public offers must be priced in USD only. You have the option to publish private offers in INR or USD. Please note that the listing fee will always be deducted in INR and all your disbursements will always be in INR.

9. As an India-based channel partner, do I have any additional onboarding requirements to fulfill to sell on AWS Marketplace?

No. The same requirements apply to both ISVs and Channel Partners.

10. I am a non-India based seller already transacting with India-based buyers on AWS Marketplace. What will happen to my existing contracts?

If you are currently transacting on AWS Marketplace, that would mean you are registered on AWS Marketplace from an entity outside of India. If you do nothing and continue to sell from your non-India based entity, then your existing contracts will remain the same. Please note that invoices to your buyers will also remain in USD and will continue to be issued by AWS Inc. 

11. I am already transacting with India-based and non-India based buyers on AWS Marketplace. I wish to change my location to India on my AWS account. What will happen to my existing contracts?

Please create a new stand-alone account for selling to India-based buyers from your India-based entity. This is primarily to ensure your tax liabilities are properly accounted for without any dependencies on any other accounts you have. However, if you wish to change your location to India on the same seller account then the following steps apply:

1. Update your tax location under AWS Billing Console to India
2. Ensure your account has no other linked accounts. If the account is a linked account, then tax inheritance settings must be turned off.
3. Submit your Goods and Services Tax Identification Number (GSTIN), Permanent Account Number (PAN), Seller Signature and Indian bank account in AWS Marketplace Management Portal (AMMP).
4. Upon validation of your seller signature, you will be notified via email on when you can start listing offers on AWS India.
5. Once you complete registering as a seller on AWS India, you will no longer be able to sell new subscriptions / offers to buyers outside of India.
6. Your disbursements from your current offers with buyers outside of India will be blocked and you will need to cancel all of your current active agreements with buyers outside of India.
7. Your existing contracts with Indian buyers will be invoiced in Indian Rupees (INR) from AWS India.
8. You will receive disbursements in INR only to your Indian bank account.

12. As a non-India based seller, can I leverage an Indian Channel Partner to sell to India-based buyers?

You can leverage an India-based Channel Partner as part of the Designated Seller on Record (DSOR) program, where the Channel Partner will list the offerings on your behalf. AWS Marketplace will settle with the Channel Partner, and you will get your payment from the Channel Partner directly outside the AWS Marketplace. Please reach out to your AWS account representative or AWS Marketplace Seller Operations team for additional details.

13. I am already transacting with India-based buyers on AWS Marketplace but I wish to sell from my India-based entity (different from my current non-India based account). Do I need to re-list my offers? 

Yes. These are considered two separate accounts, and you will need to re-list your offers from your new India-based entity. If your buyers wish to purchase from your India-based seller entity for their existing agreements, then you will need to cancel their current agreements with your India-based buyer and re-negotiate new agreements from your India-based entity. We also suggest using [IN] in your listing name from your India-based entity, to differentiate between your current listing vs. India-based listing. 

14. If I am already registered as a buyer with AWS India, will I still need to create account to get onboarded as an India-based seller on AWS Marketplace? 

You will need to create a new standalone AWS Marketplace account for seller registration. This is to avoid any wrong tax and invoicing treatment for your AWS Marketplace seller account related to any Organization structure changes.

15. As an India-based Channel Partner, can I extend a Channel Partner Private Offer to an India-based buyer? 

Yes. You can extend a Channel Partner Private Offer (CPPO) authorized by an Independent Software vendor (ISV) registered in India to an India-based buyer. If the ISV is registered outside of India, you cannot extend the CPPO to an India-based buyer. 

16. As an India-based Channel Partner, can I extend a Channel Partner Private Offer to a non India-based buyer? 

No. You cannot extend a Channel Partner Private Offer (CPPO) to a non-India based customer irrespective of the Independent Software vendor (ISV) location. 

For additional details on your taxes and invoices please refer to the Tax FAQs.

For questions and answers about Amazon Web Services India Private Limited (AWS India) (formerly known as Amazon Internet Services Private Limited) and the changes you are experiencing, please read through our FAQs below.

1. What is Amazon Web Services India Private Limited (AWS India)?

Amazon Web Services India Private Limited (AWS India) is an affiliate of Amazon Web Services, Inc. (AWS) based in India.

2. What is a seller of record (SOR) and why is it important?

A seller of record (SOR) is a local business entity established within a jurisdiction (country) to resell AWS services. Being able to support our customers and partners effectively is important to us. To that end, we regularly review our business structures to verify that we are able to serve our customers best. The local SOR is subject to local laws and regulations. The SOR is the contracting party with local customers, so customers can be billed by and remit payment to a local business entity in local currency. A local SOR will simplify and support the growing adoption of cloud computing across the region.

3. When did AWS launch a seller of record (SOR) in India?

On April 1, 2016, AWS began selling our services from our India-based AWS entity, Amazon Web Services India Private Limited (AWS India).  Both AWS and AWS India are wholly owned subsidiaries of Amazon.com, Inc. AWS India provides all invoicing and payment services for your accounts based in India.

4. Which of my AWS accounts are affected?

Any AWS account with a Tax Address on their Tax Settings page located in India have been billed by AWS India since April 1, 2016. Please see here for further guidance.

5. How does AWS determine the Tax Address and country for my account(s)?

At the moment of invoicing, AWS determines the location of each individual account, the appropriate AWS seller and applicable taxes. This location determination is displayed as the “Tax Address” on the Tax Settings page. Please see here for further guidance.

6. What changed when my contracting party changed over to AWS India in 2016?

The Customer Agreement and all other agreements governing the use of AWS services were updated to replace AWS, Inc. with AWS India in 2016. AWS India is the relevant AWS contracting party for accounts located in India under the AWS Customer Agreement . Your continued use of AWS services after the launch in 2016 constitutes acceptance of the customer agreement with AWS India. AWS India invoices are issued in Indian Rupees (INR). AWS India accept only INR as payment currency.

7. What’s changing from November 4, 2022?

AWS India has transitioned from a standalone customer agreement to the global AWS Customer Agreement and all the terms under the AWS India Customer Agreement have been incorporated within the global AWS Customer Agreement. Existing AWS India customers will continue to be governed under the same terms as the standalone agreement with AWS India.