Smart Products and Services

Offer innovative, connected products and machines for a better customer experience and new revenue streams.

Make your products and machines smarter

Enhance your customers’ experience with connected products and machines.

Many manufacturers look to generate new revenue streams by offering new, connected, software-defined products, machines, and services to drive loyalty, and enhance their customers’ experience.

AWS IoT, ML, and AI services allow manufacturers to offer innovative, intelligent, connected smart products and services by more easily connecting global device deployments and machines, managing those devices, and securely storing massive data sets on a scalable infrastructure, without provisioning or managing servers. With the most purpose-built cloud services and solutions in the industry, and security you can trust, AWS helps manufacturers enable digital customer engagement, improve productivity, and create new revenue streams.

Smart Products & Services | Amazon Web Services (2:24)

Benefits

Enhance user experience
Improve customer experiences with smart products and machines by tailoring products to their needs and usage, and enable communication from product-to-product or machine-to-machine.
Improve product quality
Leverage data from products, machines and users in the field to better understand how customers use your products, and apply these findings to innovate and improve the design and quality of your offerings.
Create new revenue streams
Move beyond a one-time sales model to new recurring fee service models, new Maintenance Repair and Operations (MRO) models, and new ways to monetize after-sale enhancements.

Smart Products & Services Solutions

Explore use cases

Connected Products

Quickly build and design differentiated products for end customers and engage AWS Partners for implementation support.

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Smart Machines

Securely connect and manage industrial machines at scale, delivering a unified framework for managing and monitoring assets across multiple Regions

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Get started with select AWS services

Easily and securely connect devices to the cloud
Build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows
Build, deploy, and manage intelligent devices and software faster
Collect, organize, and analyze data from field products at scale
Monitor and optimize operations by easily creating digital twins of real-world systems

Customer stories

See how manufacturers use AWS to enhance customer value by offering innovative, unique smart products.

Kone

KONE Unlocks New Efficiencies Using AWS IoT

KONE built a secure, reliable, and agile architecture to drive innovation with connected elevators and escalators using AWS IoT.

Read the case study »
Middle Aged Businessman Talking with Young Manager while Riding Glass Elevator to Office in a Modern Business Center. Corporate Associates Talk and Use Tablet Computer in a Lift.
Kabam Robotics

Kabam Robotics

Kabam Robotics created a cloud-based robot management platform using AWS to enhance the intelligence of their robots

Watch the video »

LG

LG Electronics

LG Electronic powers their worldwide smart TV technology infrastructure with AWS.

Read the case study »

UNOX

UNOX

UNOX, which designs and manufacturers smart ovens, went all-in on AWS. By migrating its SAP system and adopting AWS serverless services, UNOX has experienced an overall increase in cost savings and customer satisfaction.

Read the case study »

See how AWS can help you launch new revenue opportunities in the Smart Products and Services Infographic 

Innovate with key industry partners

Software AG:

Software AG’s suite of products across integration & API management, IoT, and analytics helps create a fluid flow of data between people, departments, systems and devices.

Explore Software AG »

Cumulocity IoT

Cumulocity IoT offers an IoT platform that enables businesses to build IoT solutions at a lower cost to deliver value in as little in weeks, rather than months

Explore Cumulocity IoT »

Capgemini

Capgemini is a global leader in consulting, technology services and digital transformation focused on helping manufacturers with the evolving world of cloud, digital and platforms. 

Explore Capgemini »

Seeq

Seeq enables process manufacturing organizations to rapidly investigate and share insights from time series data stored in any on-premises historian, Amazon Redshift, and Amazon S3 data service. 

Learn more about Seeq »

Resources

Check out these whitepapers, videos, and more to get details on how AWS solutions can help you build smarter products and services.

Featured resource

Driving Industry 4.0 with Machine Learning

With industrial companies increasingly looking to digitally transform, this eBook provides guidance on how ML can detect anomalies, enable predictive maintenance, and more.

Security Best Practices for Manufacturing OT
Whitepaper

Security Best Practices for Manufacturing OT

This whitepaper describes security best practices to design, deploy, and architect these on-premises hybrid manufacturing workloads for the AWS Cloud.

Read the whitepaper »

Transform your business with an end-to-end data strategy on AWS
eBook

Transform your business with an end-to-end data strategy on AWS

Learn how to power your business growth with data-driven insights.

Read the eBook »

Transform your business with an end-to-end data strategy on AWS
Blog

Dexatek IoT smart devices and back-end management solution

Discover how the Dexatek IoT solution powered by the AWS cloud, can swiftly transform any edge device into a connected device, enabling remote monitoring and management.

Read the Blog »

Get started

Leading manufacturing companies are already using AWS to build smarter products. Contact our experts and start your own AWS Cloud journey today.