AWS Trusted Advisor is available to customers with Business-level or Enterprise-level support. To access your Trusted Advisor report, upgrade your support subscription.

In addition to Trusted Advisor, here are some of the benefits of Business-level support:

  • Communication with engineers by phone or online chat
  • Response to web cases within 1 hour
  • Live screen sharing
  • Third-party software support
  • IAM control of user access to support
  • Availability of infrastructure event management
For more information about support features and pricing, visit the AWS Support page.

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Trusted Advisor @ re:Invent 2013