The Competitive Advantage of Data and Analytics for SMBs

Small and medium businesses (SMBs) generate huge amounts of data every day, which can be an invaluable asset. But because SMBs often lack the resources require to fully connect, process, and analyze their data, too many are missing an opportunity to fully capitalize on this critical asset.

For this report, commissioned by Amazon Web Services (AWS), Forrester surveyed 320 data and analytics leaders at SMBs with a focus on businesses establishing or consolidating their data and analytics environments. The study aims to provide insights for SMB business and technology leaders planning data and analytics investments.

Read this report to discover:

  • SMBs’ top data and analytics priorities, and opportunities for improvement
  • How cloud services can help SMBs enhance their analytics capabilities and gain a competitive advantage
  • Actionable recommendations to build, strengthen, and use data and analytics capabilities
Country/Region
  • - select a country/region -
  • United States
  • Afghanistan
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Anguilla
  • Antarctica
  • Antigua
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Belgium
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bouvet Island
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Cote D'Ivoire
  • Croatia
  • Cyprus
  • Czech Republic
  • Democratic Republic of the Congo
  • Denmark
  • Dominica
  • Dominican Republic
  • Djibouti
  • East Timor
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • F.Y.R.O. Macedonia
  • Gabon
  • The Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadaloupe
  • Guam
  • Guatemala
  • Guinea
  • Guinea Bissau
  • Guyana
  • Haiti
  • Heard & McDonald Islands
  • Honduras
  • Hong Kong Special Administrative Region
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, South
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao Special Administrative Region
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Martinique
  • Mayotte
  • Mexico
  • Micronesia
  • Moldova
  • Monaco
  • Mongolia
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norway
  • Norfolk Island
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Republic of the Congo
  • Reunion
  • Romania
  • Russia
  • Saint Helena
  • Saint Kitts
  • Saint Lucia
  • Saint Pierre
  • Saint Vincent
  • Samoa
  • San Marino
  • Sao Tome
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Soloman Islands
  • Somalia
  • South Africa
  • South Georgia & South Sandwich Islands
  • Spain
  • Sri Lanka
  • Suriname
  • Svalbard & Jan Mayen Islands
  • Swaziland
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tokelau
  • Tonga
  • Trinidad & Tobago
  • Tunisia
  • Turkey
  • Turks & Caicos Islands
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • U.S. Minor Outlying Islands
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City State
  • Venezuela
  • Vietnam
  • Virgin Islands (British)
  • Virgin Islands (US)
  • Wallis
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
State
  • - select a state/province -
  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • District of Columbia (DC)
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Western Australia
  • West Virginia
  • Wisconsin
  • Wyoming
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland
  • Northern Territory
  • Nova Scotia
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon
  • Andaman and Nicobar Islands
  • Andhra Pradesh
  • Arunchal Pradesh
  • Assam
  • Bihar
  • Chandigarh
  • Chhattisgarh
  • Dadra & Nagar Haveli
  • Daman & Diu
  • Delhi
  • Goa
  • Gujarat
  • Haryana
  • Himachal Pradesh
  • Jammu and Kashmir
  • Jharkhand
  • Karnataka
  • Kerala
  • Lakshwadeep
  • Madhya Pradesh
  • Maharashtra
  • Manipur
  • Meghalaya
  • Mizoram
  • Nagaland
  • Orrisa
  • Puducherry
  • Punjab
  • Rajasthan
  • Sikkim
  • Tamil Nadu
  • Tripura
  • Uttar Pradesh
  • Uttrakhand
  • West Bengal
  • Australian Capital Territory
  • New South Wales
  • Queensland
  • South Australia
  • Tasmania
  • Victoria
  • Anhui
  • Beijing
  • Chongqing
  • Fujian
  • Gansu
  • Guangdong
  • Guangxi
  • Guizhou
  • Hainan
  • Hebei
  • Heilongjiang
  • Henan
  • Hubei
  • Hunan
  • Inner Mongolia
  • Jiangsu
  • Jiangxi
  • Jilin
  • Liaoning
  • Ningxia
  • Qinghai
  • Shaanxi
  • Shandong
  • Shanghai
  • Shanxi
  • Sichuan
  • Tianjin
  • Tibet
  • Xinjiang
  • Yunnan
  • Zhejiang
  • Singapore
  • Hong Kong Island
  • Kowloon
  • Lantau Island
  • New Territories
  • Baden-Wuerttemberg
  • Bavaria
  • Berlin
  • Brandenburg
  • Bremen
  • Hamburg
  • Hesse
  • Mecklenburg-Vorpommern
  • Lower Saxony
  • North Rhine-Westphalia
  • Rhineland-Palatinate
  • Saarland
  • Saxony
  • Saxony-Anhalt
  • Schleswig-Holstein
  • Thuringia
  • Hokkaido
  • Aomori
  • Iwate
  • Miyagi
  • Akita
  • Yamagata
  • Fukushima
  • Ibaraki
  • Tochigi
  • Gunma
  • Saitama
  • Chiba
  • Tokyo
  • Kanagawa
  • Niitaga
  • Toyama
  • Ishikawa
  • Fukui
  • Yamanashi
  • Nagano
  • Gifu
  • Shizuoka
  • Aichi
  • Mie
  • Shiga
  • Kyoto
  • Osaka
  • Hyogo
  • Nara
  • Wakayama
  • Tottori
  • Shimane
  • Okayama
  • Hiroshima
  • Yamaguchi
  • Tokushima
  • Kagawa
  • Ehime
  • Kochi
  • Fukuoka
  • Saga
  • Nagasaki
  • Kumamoto
  • Oita
  • Miyazaki
  • Kagoshima
  • Okinawa
Industry
  • Select
  • Aerospace
  • Agriculture
  • Automotive
  • Computers & Electronics
  • Consumer Goods
  • Education
  • Financial Services
  • Gaming
  • Government
  • Healthcare
  • Hospitality
  • Life Sciences
  • Manufacturing
  • Marketing & Advertising
  • Media & Entertainment
  • Mining
  • Non-Profit Organization
  • Oil & Gas
  • Other
  • Power & Utilities
  • Professional Services
  • Real Estate & Construction
  • Retail
  • Software & Internet
  • Telecommunications
  • Transportation & Logistics
  • Travel
  • Wholesale & Distribution
Job Role
  • Select
  • Academic / Researcher
  • Advisor / Consultant
  • Business Executive
  • Developer / Engineer
  • Entrepreneur (Founder/Co-Founder)
  • IT Executive
  • IT Professional or Technical Manager
  • Press / Media Analyst
  • Sales / Marketing
  • Solution or Systems Architect
  • Student
  • System Administrator
  • Venture Capitalist