Enterprises must interact with customers to solve problems and facilitate transactions, on-boarding, and adoption via chat bots, call center, and messaging. Enterprises that harness interaction signals and machine learning, see greater improvements in customer satisfaction, product experience, and the effectiveness of their marketing strategies. By using Customer Support solutions on AWS, customers can choose from purpose-built AWS services and partner solutions to increase customer satisfaction, product adoption, and brand love.
AWS Services
Purpose-built cloud products
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Total results: 5
- Alphabetical (A->Z)
AWS Solutions
Ready-to-deploy solutions assembling AWS Services, code, and configurations
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Partner Solutions
Software, SaaS, or managed services from AWS Partners
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Total results: 8
- Publish Date
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Segment
Twilio Segment helps data, marketing, product and engineering teams leverage real-time, structured data for context relevant and personalized engagement. -
Salesforce Marketing Cloud Customer Data Platform
Salesforce helps the user collect and unify all data to create a single source of truth on each customer, build highly targeted audiences with actionable, AI-powered insights and grow revenue and build trusted customer relationships. -
Genesys Cloud
Manage complex experiences with enterprise contact center software. Transform your contact center into an experience center virtually overnight. Leading enterprises that need sophistication and scale turn to Genesys for feature-rich contact center software. -
Zendesk Support Suite
Shoppers now have access to brands around the clock, on everything from voice, chat to Twitter. With Zendesk, retail brands can offer seamless, personalized, branded support experiences on every channel by bringing together data from all parts of the business - inventory, shopping history, etc. -
Sprinklr
Customer Experience Management Customer Experience Management with Voice powered by Amazon Connect Modern Sales & Engagement Modern Marketing & Advertising Modern Listening -
Pega Cloud
Pega Cloud Services is the fully-managed cloud deployment choice for Pega Infinity™. Clients can deploy their cloud globally on secured infrastructure designed to meet rigorous security and compliance requirements.
Guidance
Prescriptive architectural diagrams, sample code, and technical content
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