Customer Stories / Healthcare / Germany

2024
Kaia Health Logo

Kaia Health Uses AWS to Offer Its Digital Health Applications Worldwide

Kaia Health migrated its digital health applications to AWS for a scalable, global infrastructure. Kaia Health, a healthcare company that provides digital therapies for back pain and chronic obstructive pulmonary disease, already had DiGA certification in Germany, but it needed scalable infrastructure that could assist in meeting data privacy regulations in multiple regions. By using AWS KMS, Kaia Health can encrypt its data to help comply with data protection regulations in various countries. On AWS, Kaia Health gained scalability, reduced maintenance, and optimized costs. Now, it can scale globally and help more patients.

Maintained

DiGA on AWS

Reduced

maintenance

Increased

scalability

Lowered

infrastructure complexity

Overview

What if your doctor could prescribe a digital therapy to treat your back pain, and your health insurance covered the cost? The German Digital Healthcare Act laid the groundwork for this innovative scenario, and German healthcare startup Kaia Health is a certified DiGA (digitale Gesundheitsanwendung, or prescribable digital health application) provider. Kaia Health offers digital therapeutic applications for back pain and chronic obstructive pulmonary disease to more than 650,000 users globally. Patients can use Kaia Health’s apps anytime, anywhere and get personalized physical exercises, relaxation techniques, and educational content. Plus, Kaia Health’s proprietary computer vision technology provides near real-time feedback on exercise techniques.

To make its apps available worldwide, Kaia Health needed a global, scalable infrastructure that was compliant with General Data Protection Regulation (GDPR) and HIPAA. Kaia Health chose Amazon Web Services (AWS) for its cloud services and infrastructure. “On AWS, we gained access to more innovative technologies,” says Dennis Hermann, head of Europe at Kaia Health. “It offers us high stability, resilience, and accessibility.”

Opportunity | Maintaining Compliance Using AWS Services

Digital healthcare providers and health technology companies operating in Germany must comply with data privacy and security regulations to achieve DiGA certification. In February 2023, Kaia Health achieved DiGA certification for its back pain application. With this certification, the company’s app can be prescribed by doctors and covered by health insurance companies, which makes it accessible to all insured patients.

Kaia Health could provide services to patients in Germany, but to offer its services to patients worldwide, Kaia Health needed a global, scalable, and secure infrastructure. To achieve this, Kaia Health migrated its applications to AWS. Kaia Health’s use of AWS Key Management Service (AWS KMS), which developers can use to create, manage, and control cryptographic keys across applications and AWS services, helps the company to maintain compliance in different regions. “One of the requirements for DiGA certification is that we’re in control of our data,” says Hermann. “On AWS, our data is available and in our control.”

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One of the requirements for DiGA is that we are in control of our data. On AWS, our data is available and in our control.”

Dennis Hermann
Head of Europe, Kaia Health

Solution | Using AWS Services to Keep Patient Data Safe

Using AWS products, Kaia Health reduced maintenance and infrastructure complexity through automation, which helped the company use resources more efficiently. Architecting its solution around security also helped optimize costs. “Instead of a fixed fee, pricing is based on what we use,” says Hermann. “Before, we had higher costs for services we didn’t even need.”

Kaia Health’s solutions are now faster and more scalable, and its computer vision models show reduced latency. The company is offering new digital health innovations with voice assistants using large language models. Using AWS, these innovations can be seamlessly deployed in other regions, so customers around the world can access new features quickly.

Outcome | Expanding Services around the Globe

With the help of AWS, Kaia Health is making it possible for more patients around the world to access digital health services. As it continues to expand globally, patients will benefit from digital therapies for treating musculoskeletal conditions as well as enhanced support and care options.

“Our vision is to make high-quality and effective digital therapies accessible to everyone,” says Hermann. “AWS provides secure and innovative infrastructure solutions that we can use to make this possible.”

About Kaia Health

Founded in 2016, Kaia Health is a German healthcare company that provides digital therapies for back pain and chronic obstructive pulmonary disease to more than 650,000 users. Its vision is to make digital healthcare accessible to everyone.

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