Customer Stories / Travel & Hospitality
2020
![Korean Air Logo Korean Air Logo](https://d1.awsstatic.com/product-marketing/AI/Landing%20Pages/SageMaker/Updated%20Logos%20and%20Images%20Apr%202019/Korean%20Air.e70754e4b418b10c6591b759ff036b3b14883214.png)
Korean Air: Ready to Innovate for the Next 50 Years with AWS
Hear how Korean Air is just getting started on their journey but is already launching game-changing projects such as using Amazon Sagemaker to help predict and preempt maintenance for its aircraft.
Korean Air is the South Korea's largest airline and the country's flag carrier. In the video below, Kenny Chang, EVP and CMO of Korean Air, discusses how—even while Korean Air celebrates its 50-year anniversary— the company is building on Amazon Web Services (AWS) with an eye towards the next 50 years of excellence. For example, Korean Air is starting on its journey by launching innovative projects with Amazon SageMaker to help predict and preempt maintenance for its fleet of aircraft.
Learn more about AWS for travel and hospitality at aws.amazon.com/travel-and-hospitality.
![kr_quotemark kr_quotemark](https://d1.awsstatic.com/case-studies/CustomerReferences_QuoteMark.16fc612d9e480eaec3e716161a76c4a71428c86a.png)
We decided to go all-in with AWS for the next 50 years of becoming the most loved airliner."
EVP and CMO, Korean Air
AWS Services Used
Amazon SageMaker
Build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows
Explore Korean Air's journey of innovation using AWS
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Asia Pacific
Korean Airlines on AWS
In 2018, Korean Air began migrating its entire IT infrastructure to the cloud. Then in 2021, it became the first global, full-service carrier to complete an all-in migration to Amazon Web Services (AWS). As an innovator in the aviation industry, Korean Air chose to build on AWS, and it launched its new website and mobile app 90 percent faster than possible with its former on-premises infrastructure. Continuing to innovate on behalf of its customers and workforce, the airline is developing an online one-step buying option and AWS-powered machine learning tools to create predictive, pre-emptive maintenance for its aircraft fleet. -
Australia
Lonely Planet cut itinerary generation costs by 80% using Amazon Bedrock
Lonely Planet, is a premier travel media company tested multiple generative AI solution vendors and found Amazon Bedrock to be 78% more cost-effective for their travel use case. Further to that, they were able to generate experiences and itineraries at 80% less the cost of manually curating them. -
Americas
United Airlines on AWS
United Airlines is leading modernization in an industry that’s embracing change. The largest airline globally by number of seat miles, its mission is to “Connect People, Uniting the World.” Migrating tens of hundreds of applications to Amazon Web Services (AWS) has helped the business accelerate innovation, even in the midst of challenging market conditions. From supporting its technology team to save $2 billion and boosting developer productivity 40 percent, to using generative artificial intelligence (AI) to streamline passenger record processes and save months of manual effort. With services such as Amazon Bedrock, AWS IoT Core, and Amazon DocumentDB, United Airlines is transforming passenger experiences, increasing efficiency and security, and shaping the intelligent airport of tomorrow. -
Canada
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