Overview
Smita Ojha, SVP Engineering at Mindtickle, shares how a SaaS Unicorn from India that provides revenue enablement platform leverages AWS Enterprise Support to streamline its cloud operations and get strategic guidance on the full breadth of AWS services to drive innovation.
Working closely with the Technical Account Manager (TAM), Mindtickle achieved cost savings through adoption of AWS Graviton Processors. Mindtickle has launched their key generative AI features like "Just in Time Enablement" and "Guided Program Creation" using Amazon Bedrock and is working with the TAM on future use cases leveraging Amazon Q and the LLMs hosted on Amazon Bedrock.
Partnership with the AWS Enterprise Support team has enabled Mindtickle to maintain its position as a trusted leader while driving innovation, operational excellence and cost optimization.
Our partnership with AWS Enterprise Support has enabled our teams to streamline the cloud infrastructure, troubleshoot issues quickly, and implement best practices. The Technical Account Manager provided strategic guidance on architecture optimization and ensured that we are leveraging the full breadth of AWS services and support to drive innovation.
Smita Ojha
SVP, Engineering, MindtickleAWS Services Used
AWS Enterprise Support
AWS Enterprise Support provides you with concierge-like service where the main focus is helping you achieve your outcomes and find success in the cloud.
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