Ryanair Improves Customer Support Using Amazon SageMaker

Accor hotels group strives to go above and beyond its customers’ expectations and provide each of them with inspiring and personalized experiences. To achieve this, the hotels group is supported by Amazon Web Services (AWS) technologies and uses scalable cloud solutions, along with smart Internet of Things devices which run on Artificial Intelligence (AI). Accor hosts millions of traveling customers in 5,200 hotels in 110 countries around the world, with the capacity to open one hew hotel every day.

United Airlines is a global airline that transports over 500,000 customers per day to 460 airports worldwide. United Airlines set out to build and deploy a new feature on its mobile app called "Delays and Cancels" that gave customers more control over their travel plans during disruptions.

Leisure and tourism business TUI Group operates 1,600 travel agencies, 400 hotels, 16 cruise ships, and 5 airlines—helping millions of customers discover hundreds of destinations globally. One of the largest travel companies in the world, it migrated to Amazon Web Services (AWS) in 2017 to build a modern infrastructure for cutting-edge travel services.

Innovating on AWS since 2013, Expedia Group announced it was going all in on AWS in 2017, with plans to migrate 80 percent of its mission-critical applications and nearly 20 years of data from on-premises data centers to the cloud. Using storage, compute, and database solutions on AWS helped Expedia Group enhance travelers’ booking experiences, speed up vendor payment transactions from 1 day to seconds, save millions of dollars, and scale to handle hundreds of million website visits each month.