Customer Success Stories
Discover how customers across industries increase agility, optimize costs, and accelerate innovation using AWS and generative AI.How AWS empowers customers using generative AI
Smartsheet improves productivity, onboards new hires more quickly
Learn how Smartsheet created a Slack chatbot app powered by Amazon Q Business to help their employees get answers faster.
Propulse Lab accelerates customer growth using AWS and generative AI
CEO Alienor Carre-David and CTO Jeremy Legrand talk about innovation and competitive advantage in the AWS Cloud, and how the company can optimize customer services without losing the human touch.
iFood moves faster, lowers costs, and improves the chat experience
Learn how iFood is using generative AI instead of traditional machine learning to quickly build a virtual waiter.
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Software & Internet
Improvement-IT Uses TechNative to Migrate…
The NetherlandsImprovement-IT, based in the Netherlands, provides IoT solutions to a variety of organizations with an emphasis on tracking, tracing, and monitoring the status of assets. Together with its other companies Port Pay and Alltrack Medical, it offers these innovative solutions to help customers track assets in the field, manage warehouses, and optimize supply chains. However, it was being hampered by its own managed services provider, which was running both Amazon Web Services (AWS) and on-premises assets for it. It wanted a proactive partner with deep expertise to help optimize its systems, improve client onboarding times, and better detect problems before they affected customers. AWS Partner TechNative has helped it to achieve those goals, reducing customer support calls by 15 percent and cutting onboarding time by 50 percent.
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Digital Marketing
Skai Cuts Hardware Needs by 50% and…
IsraelSkai, an omnichannel advertising platform for large enterprises and agencies, faced increasing costs, limited scalability, and complex maintenance with its on-premises infrastructure. The company adopted a cloud-based, multi-tenant architecture using AWS Partner SingleStore as its foundational database to accelerate query speeds, improve responsiveness, and deliver real-time insights. By migrating to AWS, Skai unlocked the agility needed to reduce hardware costs by 50 percent, improve system stability, and support faster client growth—which contributed to significant business growth over four years.
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Financial Services
Transforming Payments with AWS and Visa…
United StatesMoov, a payment processor with direct connections to major card networks and payment systems, ensures scalability and availability for high-demand scenarios, from political campaigns to exclusive product drops. With AWS as the backbone, Moov’s solutions connect seamlessly, enabling faster and more scalable money movement across its network. Thanks to AWS Partner Visa and Visa Cloud Connect on AWS, Moov eliminated the need for traditional data centers and infrastructure, streamlining access to payment networks. This innovation delivers immediate transaction insights to customers already on AWS, enhancing the end-user experience and redefining payment processing.
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Retail
Mercado Libre Reshapes Retail Media with AWS…
ArgentinaMercado Libre has partnered with AWS Partner Mutt Data to address the challenge of producing high-performing banner ads with generative artificial intelligence (AI), for dozens of thousands of smaller sellers. Mercado Libre developed GenAds, an innovative solution that automates the creation of compelling product images, streamlining the process for sellers and enhancing their market presence with image-generating AI. Through GenAds, Mercado Libre helped small sellers through image generation for advertising, enabling sellers of all sizes to attract customers, increase click-through rates (CTR) by an average of 25%, and boost sales effectively.
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Financial Services
Mortgage Advice Bureau and BJSS Accelerate…
United KingdomMortgage Advice Bureau (MAB) is an established, multi-award winning, UK mortgage intermediary that provides advice, both through its own branded brokers and through other brokers. It processes about 12,000 mortgages a month and receives around 400 complaints per year. Those complaints, however, are a serious matter, because MAB is regulated by the UK’s Financial Conduct Authority (FCA), whose Financial Ombudsman is the last resort for disputes. MAB wanted to ensure that it could resolve complaints in a timely manner and before they were escalated to the Financial Ombudsman. It engaged AWS Partner BJSS to help build a solution using AI on Amazon Web Services (AWS) to speed up the processing of complaints, reducing initial response times by 75 percent.
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