Last updated October 3, 2017

These AWS Training Terms & Conditions (these “Terms”) contain the terms and conditions that govern your access to and use of any AWS Training Services (defined below) and are an agreement between Amazon Web Services, Inc. (or such other AWS contracting entity noted in Section 12 below, as applicable) (“AWS,” “we,” “us,” or “our”) and you or the entity you represent (“you”). These Terms take effect when you click an “I Accept” button or check the box presented with these Terms or, if earlier, when you use any of the AWS Training Services (“Effective Date”). You represent to us that you are lawfully able to enter into contracts (e.g., you are not a minor). If you are entering into these Terms for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity. Please see Section 11 for definitions of certain capitalized terms used in these Terms.

1. Access to the AWS Training Services.

1.1 Generally.

You may access and use the AWS Training Services in accordance with these Terms. Additional terms may apply to certain AWS Training Classes, and any such additional terms will be set forth in a separate agreement between AWS and you. You agree and acknowledge that you have entered into these Terms, and will use the AWS Training Services, as part of your business or professional activities, and not as a consumer or for personal use. AWS Training Services may be provided to you by AWS or our Affiliates, contractors or agents. To access the AWS Training Services, you must register via the AWS Training Site and agree to these Terms. If you are entering into these Terms on behalf of an entity, you will provide AWS with enrollment information for all Students via the AWS Training Site or as otherwise requested by AWS. We may add, remove or change the AWS Training Services described on the AWS Training Site from time to time. We will not make any material change to an AWS Training Class for which you have already paid a registration fee without notifying you at least five business days before the scheduled start date of the Class.

1.2 Your Responsibilities.

You are responsible for all activities that occur under AWS accounts you use or create in connection with any AWS Training Classes, regardless of whether the activities are undertaken by you, your employees or a third party (including your contractors or agents).

2. Fees and Payment.

2.1 Fees.

You will pay us all applicable fees and charges for use of and access to the AWS Training Services as described on the AWS Training Site using one of the payment methods we support. All amounts payable under these Terms will be made without setoff or counterclaim, and without any deduction or withholding.

2.2 Cancellation; Refunds.

AWS may cancel an AWS Training Class in its discretion at any time up to and including the date of the AWS Training Class. If AWS cancels any AWS Training Class for which you have already paid a registration fee, we will either (a) refund the amount you paid for such AWS Training Class or (b) offer the same AWS Training Class to you on an alternative date. If you cancel or reschedule your registration for an AWS Training Class at least five business days before the scheduled start date of the Class, we will refund the amount you paid for such Class. If you cancel or reschedule your registration for an AWS Training Class less than five business days before the scheduled start date of the Class, the fees for such Class will be nonrefundable.

2.3. Taxes.

All fees and charges payable by you are exclusive of applicable taxes and duties, including VAT and applicable sales tax. You will provide such information to us as reasonably required to determine whether we are obligated to collect such taxes from you. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts have been paid to the relevant taxing authority.

3. Proprietary Rights.

3.1. Your Materials.

You are solely responsible for any materials or information that you own or license from a third party and provide to AWS in connection with the AWS Training Services. You will ensure that you have adequate rights and permissions to provide AWS with access to any such materials or information.

3.2. AWS Training Services License.

As between you and us, we or our Affiliates or licensors own and reserve all right, title, and interest in and to the AWS Training Services. We grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferrable license during the term of these Terms to access and use the AWS Training Services solely in accordance with these Terms. Except where the AWS Training Materials are provided to you under a separate license (“Other Licenses”), and subject to the limitations in Section 3.3, we grant you a limited, non-exclusive, revocable, non-sublicensable, non-transferrable license to use written AWS Training Materials during and after the relevant AWS Training Class. Except as provided in this section, you obtain no rights under these Terms from us, our Affiliates or our licensors to the AWS Training Services, including any related intellectual property rights. If you are a customer or a Student that is not a resident of Canada, you agree that you will not access web-based AWS Training, AWS Training Materials, or other AWS Training virtual programs anytime while you are located in Canada.

In the event of a conflict between these Terms and any Other License, the Other License will prevail with respect to those AWS Training Materials.

3.3. License Restrictions.

Neither you nor any Student may use the AWS Training Services in any manner or for any purpose other than as expressly permitted by these Terms. Neither you nor any Student may, or may attempt to, (a) modify, alter, tamper with, repair, or otherwise create derivative works of any AWS Training Services (except to the extent software included in the AWS Training Services is provided to you under a separate license that expressly permits the creation of derivative works); (b) reproduce or redistribute any AWS Training Materials; or (c) resell or sublicense any AWS Training Services. All licenses granted to you in these Terms are conditional on your continued compliance with these Terms, and will immediately and automatically terminate if you do not comply with any term or condition of these Terms.

4. Privacy.

AWS and its Affiliates will handle any personal data relating to you or your Students that is provided to AWS or its Affiliates for the purposes of these Terms in accordance with the AWS Privacy Policy. You consent, and will ensure that the Students to whom such personal data relates consent, to the collection, storage, use, disclosure and processing of personal data of you and your Students by AWS and its Affiliates in accordance with the AWS Privacy Policy for the purposes of these Terms, including to provide the AWS Training Services, to communicate with you and your Students about the AWS Training Services and to market or promote AWS products and services. You represent and warrant that you are entitled in accordance with applicable laws to provide such personal data to AWS and its Affiliates for the purposes of these Terms. If you provide personal data to AWS on behalf of any third party in connection with the AWS Training Services, you are responsible to such third party for your use and handling of such personal data in accordance with applicable laws. To the extent required by applicable law, AWS will, upon written request from a Student to whom the personal data relates, provide the Student with personal data related to provision of AWS Training Services that we have about that individual and will take reasonable steps to correct any errors in such personal data. You acknowledge, and will ensure that the Students to whom such personal data relates are aware, that the personal data may be transferred to other countries outside the domicile of you or those individuals. AWS may from time to time notify you of any changes to the AWS Privacy Policy, but you should check the AWS Site frequently for recent changes.

5. Termination.

AWS may suspend or terminate your use of the AWS Training Services upon notice for any breach by you of these Terms. AWS may also suspend your or any Student’s access to any AWS Training Classes if you or any Student displays behavior that we determine is violent, abusive or disruptive or otherwise poses a risk to AWS or any third party. In such event, you will not receive any discount, credit or refund of any fees, expenses or charges payable by you under these Terms in connection with such AWS Training Class. You may terminate these Terms at any time by providing 30 days prior written notice to us. Upon termination, (a) all your rights under these Terms will immediately terminate, (b) you remain responsible for all fees you have incurred through the date of termination, and (c) Sections 3 (except the license granted to you in Section 3.2), 4, 5, 6, 7, 8, 10, 11 and 12 will continue to apply in accordance with their terms.

6. Indemnification.

To the maximum extent permitted by law, and except to the extent caused by us, our employees, agents or subcontractors, you will defend, indemnify, and hold harmless us, our Affiliates and licensors, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to any third party claim concerning: (a) your or any Students’ use of the AWS Training Services in a manner not authorized by these Terms; or (b) a dispute between you and any third party with respect to use of the AWS Training Services. We may assume control of the defense and settlement of any third party claim of the nature described above at any time.

7. Disclaimers.

THE AWS TRAINING SERVICES ARE PROVIDED “AS IS.” EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, WE AND OUR AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE AWS TRAINING SERVICES OR THESE TERMS. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, WE AND OUR AFFILIATES AND LICENSORS DISCLAIM ALL CONDITIONS AND WARRANTIES, INCLUDING ANY IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, MERCHANTABLE OR SATISFACTORY QUALITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE.

8. Limitations of Liability.

(a) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES AND LICENSORS WILL NOT BE LIABLE (INCLUDING BUT NOT LIMITED TO LIABILITY FOR NEGLIGENCE) TO YOU FOR ANY:
 (i) LOSS OF PROFITS;
 (ii) LOSS OF BUSINESS;
 (iii) LOSS OF ANTICIPATED SAVINGS;
 (iv) LOSS OF GOODWILL AND SIMILAR LOSSES;
 (v) INVESTMENTS, EXPENDITURES OR COMMITMENTS RELATED TO THE AWS TRAINING SERVICES (EXCEPT ACTUAL PAYMENTS BY YOU TO AWS UNDER THESE TERMS FOR AWS'S DELIVERY OF THE AWS TRAINING SERVICES);
 (vi) PURE ECONOMIC LOSS; OR
 (vii) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, DAMAGES, COSTS, OR EXPENSES OR EXEMPLARY LOSSES, EVEN IF A PARTY HAS BEEN ADVISED OF THEIR POSSIBILITY.
(b) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY (INCLUDING BUT NOT LIMITED TO LIABILITY FOR NEGLIGENCE) OF US, OUR AFFILIATES AND OUR LICENSORS IN CONNECTION WITH THESE TERMS WILL BE LIMITED TO, AT OUR OPTION, (i) REDELIVERY OF THE AWS TRAINING CLASS(ES) OR SERVICE(S) THAT GAVE RISE TO THE CLAIM; OR (ii) A REFUND OF THE FEES YOU ACTUALLY PAID TO US UNDER THESE TERMS FOR EACH AWS TRAINING CLASS OR OTHER AWS TRAINING SERVICE TO WHICH SUCH CLAIM RELATES.

9. Modifications.

We may modify these Terms at any time by posting a revised version on the AWS Training Site or by otherwise notifying you in accordance with Section 10.4. The modified terms will become effective upon posting or, if we notify you by email, as stated in the email message. By continuing to access or use the AWS Training Services after the effective date of any modifications to these Terms, you agree to be bound by the modified terms. It is your responsibility to check the AWS Training Site regularly for modifications to these Terms. We last modified these Terms on the date listed at the beginning of these Terms.

10. Miscellaneous.

10.1. Publicity.

Unless permitted under a separate agreement between you and AWS, neither party will misrepresent or embellish the relationship between the parties (including by expressing or implying that either party supports, sponsors, endorses, or contributes to the business endeavors of the other), or express or imply any relationship or affiliation between the parties except as expressly permitted by these Terms.

10.2. Force Majeure.

AWS and its Affiliates will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including, subject to applicable law, acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications, or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.

10.3. Independent Contractors; Non-Exclusive Rights.

We and you are independent contractors, and these Terms will not be construed to create a partnership, joint venture, agency, or employment relationship. Neither party, nor any of their respective Affiliates, is an agent of the other for any purpose or has the authority to bind the other. Both parties reserve the right (a) to develop or have developed for it products, services, concepts, systems, or techniques that are similar to or compete with the products, services, concepts, systems, or techniques developed or contemplated by the other party, and (b) to assist third party developers or systems integrators who might offer products or services which compete with the other party's products or services.

10.4. Notice.

(a) To You. We will provide any notice to you under these Terms (i) under Section 4 by: (A) posting a notice on the AWS Training Site, or (B) sending a message to the email address then associated with your account; and (ii) under Section 5 by sending a message to the email address then associated with your account. Any notices provided by posting on the AWS Training Site will be effective upon posting and notices provided by email will be effective when we send the email.
(b) To Us. Subject to Section 12, to give us notice under these Terms, you must contact AWS as follows: (i) by facsimile transmission to 206-266-7010; (ii) by personal delivery, overnight courier or registered or certified mail to Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109-5210, attention General Counsel or (iii) if providing notice of cancellation pursuant to Section 2.2, you may provide such notice by email. We may update the facsimile number or address for notices to us by posting a notice on the AWS Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided registered or certified mail will be effective three business days after they are sent.
(c) Language. All communications and notices to be made or given pursuant to these Terms must be in the English language.

10.5. Assignment; No Third Party Beneficiaries.

You will not assign these Terms, or delegate or sublicense any of your rights under these Terms, without our prior written consent. Any assignment or transfer in violation of this section will be void. We may assign these Terms (or any of our rights and obligations under these Terms): (a) to any of our Affiliates; or (b) in connection with any merger, consolidation, reorganization, sale of all or substantially all of our assets or any similar transaction. Subject to the foregoing, these Terms will be binding upon, and inure to the benefit of the parties and their respective permitted successors and assigns. These Terms do not create any third party beneficiary rights in any individual or entity that is not a party to these Terms.

10.6. No Waivers.

The failure by either party to enforce any provision of these Terms will not constitute a present or future waiver of such provision nor limit such party’s right to enforce such provision at a later time.

10.7. Severability.

If any portion of these Terms is held to be invalid or unenforceable, the remaining portions of these Terms will remain in full force and effect. Any invalid or unenforceable portions will be interpreted to effect and intent of the original portion. If such construction is not possible, the invalid or unenforceable portion will be severed from these Terms but the rest of the Terms will remain in full force and effect.

10.8. Governing Law.

Subject to Section 12, the laws of the State of Washington, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between the parties. The United Nations Convention for the International Sale of Goods does not apply to these Terms.

10.9. Disputes

Subject to Section 12, any dispute or claim relating in any way to your use of the AWS Training Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to these Terms. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms as a court would. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent Corporation Service Company, 300 Deschutes Way SW, Suite 304, Tumwater, WA 98501. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, which are available at www.adr.org or by calling 1-800-778-7879. Payment of filing, administration and arbitrator fees will be governed by the AAA's rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. We will not seek attorneys' fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or at a mutually agreed location. We and you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we and you waive any right to a jury trial. We and you both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

10.10. Entire Agreement; English Language.

These Terms include all other documents incorporated by reference herein and are the entire agreement between you and us regarding the subject matter of these Terms. These Terms supersede all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal, regarding the subject matter of these Terms. If we provide a translation of the English language version of these Terms, the English language version of these Terms will control if there is any conflict.

10.11. Trade Compliance.

You represent and warrant that you and your financial institution(s), or any party that owns or controls you or your financial institution, are not subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the U.S. Government (e.g., the Specially Designated Nationals List and Foreign Sanctions Evaders List of the U.S. Department of Treasury, and the Entity List of the U.S. Department of Commerce), the European Union or its Member States, or other applicable government authority. You will not directly or indirectly export, re-export, transmit, or cause to be exported, re-exported or transmitted, any commodities, software or technology ("Items") to any country, individual, corporation, organization, or entity to which such export, re-export, or transmission is restricted or prohibited, including any country, individual, corporation, organization, or entity under sanctions or embargoes administered by the United Nations, U.S. Departments of State, Treasury or Commerce, the European Union, or any other applicable government authority.

11. Definitions.

“Affiliate”means any entity that directly or indirectly controls, is controlled by or is under common control with that party.

“AWS Privacy Policy” means the privacy policy located at http://aws.amazon.com/privacy (and any successor or related locations designated by us), as it may be updated from time to time.

“AWS Site” means http://aws.amazon.com (and any successor or related site designated by us), as may be updated by us from time to time.

“AWS Training Class” or “Class” means each of the training classes made available by us or our Affiliates, including those training classes described on the AWS Training Site. AWS Training Classes may include in-person or web-based or similar virtual programs. AWS Training Classes do not include any training or instruction made available directly to you by other companies or individuals under separate terms and conditions.

“AWS Training Materials” means educational or instructional materials related to the AWS services that we might make available from time to time, including reference materials and assessments, either in connection with an AWS Training Class or independently (e.g., available for download from the AWS Training Site).

“AWS Training Services” means each AWS Training Class and all AWS Training Materials made available to you by us or our Affiliates.

“AWS Training Site” means https://aws.amazon.com/training/ (and any successor or related site designated by us), as may be updated by us from time to time.

“Student” means any individual that directly or indirectly accesses or uses AWS Training Services under your account.

12. Special Provisions for Certain Jurisdictions.

Notwithstanding anything to the contrary contained in these Terms:

12.1. Australia.

For any AWS Training Class held in Australia:
(a) The AWS contracting entity is Amazon Web Services Australia Pty Ltd
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Level 12, 55 Hunter Street, Sydney 2000, Australia.

12.2. Bahrain.

For any AWS Training Class held in Bahrain:
(a) The AWS contracting entity is Amazon Web Services Bahrain S.P.C.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: PO Box 2215, BAHRAIN World Trade Centre, West Tower Level 9, Building B0001, Isa Al-Kabeer Ave (Road 365), Flat 938, Block 316, Manama Center, Bahrain.

12.3. Brazil.

For any AWS Training Class held in Brazil:

(a) The AWS contracting entity is Amazon AWS Servicos Brasil Ltda.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: A. Presidente Juscelino Kubitschek Avenue, 2.041, Torre E, 18th and 19th Floors, Vila Nova Conceicao, 04543-011, Sao Paulo, Brazil.
(c) The following replaces Section 2.3 (“Taxes”) of these Terms: All fees and charges payable by you are exclusive of applicable taxes, levies and duties, including VAT, GST, use tax, transaction taxes, sales tax, etc. You will provide such information to us as reasonably required to determine whether we are obligated to collect such taxes from you, including your Tax Identification Number. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation, accordingly to the applicable legislation, showing that the withheld and deducted amounts have been paid to the relevant taxing authority by email to aws-informe-de-redimentos@amazon.com, and a hard copy to International Tax at A. Presidente Juscelino Kubitscheck Avenue, 2.041, Torre E, 18th and 19th floors, Vila Nova Conceicao, 04543-011, Sao Paulo, Brazil.

12.4. Canada.

For any AWS Training Class held in Canada:
(a) The AWS contracting entity is Amazon Web Services Canada, Inc.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 800-885 West Georgia Street, Vancouver BC V6C 3H1, Canada.

12.5. Chile.

For any AWS Training Class held in Chile:
(a) The AWS contracting entity is Servicios Amazon Web Services Chile Limitada.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Tenderini 85 Of.31, Santiago, Chile.

12.6. China.

For any AWS Training Class held in China:
(a) The AWS contracting entity is Amazon Connect Technology Services (Beijing) Co., Ltd.
(b) The following language is added at the end of Section 2.2: If requested by you, AWS will issue you tax invoices (“Fapiaos”) according to the respective fees and charges received in full by AWS. The type of Fapiao (i.e., general VAT invoice or special VAT invoice) will be determined based on your tax status and the supporting documents and information that you are required to provide for validation.
(c) For purposes of Section 10.4(b), the address for notices to AWS is: Amazon Connect Technology Services (Beijing) Co., Ltd., 4F, Central Building B21, Universal Business Park, No. 10 Jiuxianqiao Road, Chaoyang District, Beijing, P.R. China.
(d) Notwithstanding Section 10.4(c), all communications and notices to be made or given pursuant to these Terms must be in the Chinese language.
(e) These Terms are governed by the laws of the People’s Republic of China excluding any conflicts of laws rules or principles. Any dispute relating in any way to the AWS Training Services or these Terms will be submitted to the Chaoyang district court of Beijing.
(f) The following replaces the definition of “AWS Privacy Policy” in Section 11: “AWS Privacy Policy” means the privacy policy located at https://www.amazonaws.cn/en/privacy/ (and any successor or related locations designated by us), as it may be updated from time to time.

12.7. Columbia.

For any AWS Training Class held in Columbia:
(a) The AWS contracting entity is Amazon Web Services Colombia S.A.S.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Avenida 82, No. 10-62, Piso 5, Bogotá, Columbia.
(c) Any dispute, controversy or difference arising out of or in connection with the Terms will be settled through the decision of an arbitration tribunal with the Center for Mediation and Arbitration of the Chamber of Commerce of Bogotá that will be subject to the following rules: 1. The tribunal will be composed of three arbitrators chosen by direct agreement between the parties. If the parties are not able to agree on three arbitrators, the parties will inform the Chamber of Commerce of the arbitrators they were able to agree on, and the remaining arbitrators will be selected by draw from the list provided by the Center for Mediation and Arbitration of the Chamber of Commerce of Bogotá; 2. The arbitrators will decide according to the law; and 3. The place of arbitration will be Bogotá, and the proceeding will be conducted in Spanish.

12.8. Finland.

For any AWS Training Class held in Finland:
(a) The AWS contracting entity is Amazon Web Services Finland Oy.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: MK-Law Oy, Jorvas High-tech Center, Hirsalantie 11, Jorvas, Finland.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.9. Germany.

For any AWS Training Class held in Germany:
(a) Fees for AWS Training Services will be paid to Amazon Web Services Germany GmbH (“AWS Germany”). Amazon Web Services UK Limited (“AWS UK”) is primarily responsible to you for the performance of the AWS Training Services in Germany and you agree you will look first to AWS UK in the event of non-performance. AWS Germany has no primary liability to you. However, if AWS UK fails to remedy a non-performance of the AWS Training Services, you may look to AWS Germany to seek performance of AWS UK’s obligations hereunder, subject to the remainder of this Section 12.9.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Amazon Web Services UK Limited, 60 Holborn Viaduct, London, EC1A 2FD, United Kingdom.
(c) These Terms are governed by the laws of England. The English courts shall have exclusive jurisdiction over any claim or matter which may arise out of or in connection with these Terms without reference to any rules regarding conflict of laws.

12.10. Hong Kong.

For any AWS Training Class held in Hong Kong:
(a) The AWS contracting entity is Amazon Web Services Hong Kong Ltd.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Suite 1508, Central Building, 1 Pedder Street, Central, Hong Kong.

12.11. India.

For any AWS Training Class held in India:
(a) The AWS contracting entity is Amazon Internet Services Private Limited (“AISPL”).
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Ground Floor, EROS Plaza, Eros Corporate Centre, Nehru place, New Delhi, India – 110019, Attention: Legal Department, Facsimile: 011-47985609.
(c) The laws of India, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between the parties. All disputes and differences arising out of or in connection with these Terms will be referred to arbitration by a sole arbitrator appointed by AWS. The decision and award determined by such arbitration will be final and binding upon the parties. The arbitration will be conducted in accordance with the provisions of the (Indian) Arbitration and Conciliation Act, 1996, as may be in force from time to time. The arbitration proceedings will be conducted in English and the seat of the arbitration will be New Delhi.
(d) The following replaces Section 2.3 of these Terms: All fees and charges payable under this Training Order will be exclusive of applicable national, state or local sales or use taxes or value-added tax or service tax or goods and services tax (collectively, "Taxes") that AISPL is legally obligated to charge under the applicable laws. The Taxes charged by AISPL will be stated in the invoice pursuant to applicable laws. AISPL may charge and you will pay any applicable Taxes, which are stated separately on the invoice. Any withholding taxes that may be applicable to the fees and charges payable to us are for our account. You will pay the fees and charges in our invoice in full (gross) without applying any withholding taxes. If you separately deposit applicable withholding taxes on such fees and charges to the applicable government treasury and issue us a withholding tax certificate evidencing such deposit, following receipt of the withholding tax certificate in original form, we will reimburse to you an amount equal to the taxes that are evidenced as deposited.
(e) The following replaces the definition of “AWS Privacy Policy” in Section 11: “AWS Privacy Policy” means the privacy policy located at http://aws.amazon.com/aispl/privacy/ (and any successor or related locations designated by us), as it may be updated from time to time.

12.12. Ireland.

For any AWS Training Class held in Ireland:
(a) The AWS contracting entity is Amazon Web Services Ireland Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: One Burlington Plaza, Burlington Road, Dublin 4, Ireland.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.13. Israel.

For any AWS Training Class held in Israel:
(a) The AWS contracting entity is Amazon Web Services Israel, Ltd.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 74, Derech Begin, Tel – Aviv, Israel.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.14. Italy

For any AWS Training Class held in Italy:
(a) The AWS contracting entity is Amazon Web Services Italy S.R.L.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Via Ferrante Aporti No. 8, Milan, Italy.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.15. Japan.

For any AWS Training Class held in Japan:
(a) The AWS contracting entity is Amazon Web Services Japan K.K.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 8-1, Shimomeguro 1-chome, Meguro-ku, Tokyo.

12.16. Malaysia.

For any AWS Training Class held in Malaysia:
(a) The AWS contracting entity is Amazon Web Services Malaysia Sdn. Bhd.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Level 21, Suite 21.01, The Gardens South Tower, Mid Valley City, Lingkaran Syed Pu.

12.17. Mexico.

For any AWS Training Class held in Mexico:
(a) The AWS contracting entity is Amazon Web Services Mexico S. de R.L. de C.V.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Paseo de las Palmas 405-301, Lomas de Chapultepec, D.F.

12.18. Netherlands.

For any AWS Training Class held in the Netherlands:
(a) The AWS contracting entity is Amazon Web Services Netherlands B.V.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 1, Johanna Westerdijkplein 1, EN 's-Gravenhage, Netherlands
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.19, New Zealand.

For any AWS Training Class held in New Zealand:
(a) The AWS contracting entity is Amazon Web Services New Zealand Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 29 Albert Street, Auckland Central, New Zealand.

12.20. Philippines.

For any AWS Training Class held in Philippines:
(a) The AWS contracting entity is Amazon Web Services Philippines, Inc.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: L29 Joy Nostalg Centre, 17 ADB Avenue, Ortigas Center, Pasig City, Metro Manila.

12.21. Poland.

For any AWS Training Class held in Poland:
(a) The AWS contracting entity is Amazon Web Services Poland sp. z o.o.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 9, ul. Cybernetyki, Warsaw, Poland.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.22. Singapore.

For any AWS Training Class held in Singapore:
(a) The AWS contracting entity is Amazon Web Services Singapore Private Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 23 Church Street, Capital Square, Unit 10-01 to 10-04, 049481, Singapore.

12.23. South Africa.

For any AWS Training Class held in South Africa:
(a) The AWS contracting entity is Amazon Web Services South Africa Proprietary Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: PO Box 5914, Weltevreden Park.

12.24. South Korea.

For any AWS Training Class held in South Korea:
(a) The AWS contracting entity is Amazon Web Services Korea LLC.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 27th Floor Trade Tower, (Samsung-dong) 511, Yeongdongdaero, Gangnam-gu, Seoul, Korea

12.25. Spain.

For any AWS Training Class held in Spain:
(a) The AWS contracting entity is Amazon Web Services Spain, S.L.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Via de las Dos Castillas No. 33, Atica Bldg No. 2, Second Floor, Pozuelo de Alarcón, Spain.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.26. Sweden.

For any AWS Training Class held in Sweden:

(a) The AWS contracting entity is Amazon Web Services Sweden AB. (b) For purposes of Section 10.4(b), the address for notices to AWS is: 4 C, 4 tr, Stureplan, Stockholm, Sweden.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.27. Switzerland.

For any AWS Training Class held in Switzerland:
(a) The AWS contracting entity is Amazon Web Services Switzerland GmbH.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Seefeldstrasse 69, Zurich, Switzerland.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court of district of Luxembourg.

12.28. Taiwan.

For any AWS Training Class held in Taiwan:
(a) The AWS contracting entity is Amazon Web Services Taiwan Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 10F., No. 1-7, Sec. 5, Zhongxiao E. Rd., Xinyi Dist., Taipei City 110, Taiwan.

12.29. Thailand.

For any AWS Training Class held in Thailand:
(a) The AWS contracting entity is Amazon Web Services (Thailand) Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Bangkok, CRC Tower - All Seasons Place, 36/F CRC Tower, All Seasons Place, 87/2 Wireless Road, Lumpini, Phatumwan, Bangkok.

12.30. United Arab Emirates.

For any AWS Training Class held in the United Arab Emirates:
(a) The AWS contracting entity is Amazon Web Services MENA FZ-LLC.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: Aurora Tower, 10th Floor, Office 1001, Dubai, United Arab Emirates.
(c) If the arbitration process described in Section 10.9 (“Disputes”) is not enforceable, the parties agree that any controversy, dispute or claim arising under or in connection with these Terms will be adjudicated in the courts of the Dubai International Financial Center (DIFC).

12.31. United Kingdom.

For any AWS Training Class held in the United Kingdom:
(a) The AWS contracting entity is Amazon Web Services UK Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 60 Holborn Viaduct, London, EC1A 2FD, United Kingdom.
(c) These Terms are governed by the laws of England. The English courts shall have exclusive jurisdiction over any claim or matter which may arise out of or in connection with these Terms without reference to any rules regarding conflict of laws.

12.32. Vietnam.

For any AWS Training Class held in Vietnam:
(a) The AWS contracting entity is Amazon Web Services Vietnam Company Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 6th Floor, Me Linh Point Tower, No. 2 Ngo Duc Ke Street, District 1, Ho Chi Minh City, Vietnam.
(c) The following is added at the end of Section 8 (Limitations of Liability): The parties acknowledge and agree that international commercial practices form the basis for their mutual agreement and entry into the provisions of this Section 8.
(d) Any controversy, dispute or claim arising out of or relating to the Terms will be resolved by arbitration at the International Court of Arbitration of the International Chamber of Commerce in accordance with its Rules of Arbitration. The arbitration will take place in Singapore. The number of arbitrators will be three. The fees and expenses of the arbitrators and the administering authority, if any, will be paid in equal proportion by the parties. The laws of Vietnam will govern the arbitration proceedings.

12.33. Other European Union Countries.

For any AWS Training Class held in the European Union, other than in a country expressly noted above:
(a) The AWS contracting entity is Amazon Web Services UK Limited.
(b) For purposes of Section 10.4(b), the address for notices to AWS is: 60 Holborn Viaduct, London, EC1A 2FD, United Kingdom.
(c) The laws of Luxembourg, without reference to conflict of law rules, govern these Terms and any dispute of any sort that might arise between you and us. Any dispute relating in any way to these Terms, including where a party seeks interim relief, will be adjudicated in a court in the district of Luxembourg.