Posted On: Mar 5, 2018

Amazon Connect is now compliant with SOC (System & Organization Control) measures. SOC Reports are independent third-party examination reports that demonstrate how AWS achieves key compliance controls and objectives. AWS maintains SOC compliance through extensive third-party audits of AWS controls. These audits ensure that the appropriate safeguards and procedures are in place to protect against security risks that may affect the confidentiality, integrity, and availability of customer and company data. The results of these third-party audits are made available on the AWS SOC Compliance site, where auditors can view the published reports to get more information about the controls established to support AWS operations and compliance.  

Amazon Connect is SOC compliant in all AWS regions where the service is available. First-time Amazon Connect customers can try the service by using the AWS Free Tier. To learn more about Amazon Connect, a self-service, cloud contact center, please visit the Amazon Connect website.