Posted On: Feb 2, 2022

Amazon Connect is now available in the Africa (Cape Town) AWS Region, increasing the number of AWS Regions where Amazon Connect is available to eleven. You can now claim South African toll-free and local telephone numbers.

Amazon Connect is an easy-to-use cloud contact center service that helps organizations of any size provide superior customer service at lower cost. In just a few clicks, you can set up a contact center in the Amazon Connect console so your agents can begin helping customers within minutes.

For a list of regions where Amazon Connect is available, see the AWS Region table. To learn more about Amazon Connect, please visit the Amazon Connect website.