Posted On: Oct 6, 2022

Amazon Connect has reduced prices for Mexico in US East (N. Virginia) and US West (Oregon) regions by 69% for DID Inbound calls from $0.0070 to $0.0022 per minute, 61% for Toll Free Inbound calls from $0.055 to $0.021 per minute and 77% for Outbound calls from $0.033 to $0.0075 per minute.

Additionally, in Argentina Amazon Connect has reduced prices in US East (N. Virginia) and US West (Oregon) regions by 82% for DID Inbound calls from $0.0112 to $0.0020 per minute, 97% for Toll Free Inbound calls from $0.192 to $0.0054 per minute and 83% for Outbound calls from $0.1866 to $0.0320 per minute.

Finally Amazon Connect has reduced prices for Outbound calls in EU Central (Frankfurt) and EU West (London) in Italy by 51% from $0.0405 to $0.020 per minute, in Ireland by 57% from $0.0699 to $0.030 per minute, in Spain by 28% from $0.0250 to $0.0181 per minute and in United Kingdom by 30% reduction from $0.0158 to $0.0110 per minute.

The new Telephony Rates are now available as part of the standard pricing for Amazon Connect service usage for US East (N. Virginia), US West (Oregon), Europe (Frankfurt) and Europe (London). To see all AWS Regions where Amazon Connect is available, see the AWS Region table. Visit the Amazon Connect website for more information.