Posted On: Feb 1, 2023

Amazon Connect now supports AWS CloudFormation for instance management, in addition to previously launched CloudFormation support for instance creation and data storage APIs. You can now use AWS CloudFormation templates to manage Amazon Connect instances for associating Lex bots (and Lex v2), Lambda functions, Security keys, and Approved origins —along with the rest of your AWS infrastructure—in a secure, efficient, and repeatable way. 

For more information, see Amazon Connect Resource Type Reference in the AWS CloudFormation User Guide.

AWS CloudFormation support for Amazon Connect instance management is available in all AWS regions where Amazon Connect is offered. To learn more about Amazon Connect, the AWS contact center as a service solution on the cloud, please visit the Amazon Connect website.