CX Studio Redefines Customer Experience with Generative AI and AWS
Overview
Amazon Web Services (AWS) Partner CX Studio fuses customer experience and generative artificial intelligence (AI) to help its clients deliver new levels of customer engagement. Using AWS generative AI services such as Amazon Bedrock and Amazon Titan, it exposes thousands of contact-center interactions to improve automation. As Daniel Bloy, CX Studio chief technology officer and co-founder says, AWS is helping the startup reach new markets and reimagine how its clients interact with their customers.
With the advent of generative AI and the services AWS has provided, we’re looking to expose the data that’s generated from the contact center.
Daniel Bloy
Chief Technology Officer and Co-Founder, CX StudioGet Started
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