Author: Farook Babu

A fundamental component of the Operational Excellence pillar of the AWS Well-Architected Framework is evolving your environment, incorporating continuous improvement over time. Moving to the cloud should be transformational for a business, by adding agility, and making it easier to innovate. Learn how DXC Technology, an AWS Premier Consulting Partner, integrated their ServiceNow instances with AWS Support so they could accelerate ticket resolution via automating ticket processing.