AWS Architecture Blog

Brian Carlson

Author: Brian Carlson

Brian is the global Operational Excellence Lead for the AWS Well-Architected program. His focus on operations grew from his experiences maturing the operations of an international network with a disaster response role. He’s responsible for sharing best practices in operations with customers and partners. He has a passion for enabling customer success by guiding them to improved operations.

AWS Well-Architected

What’s New in the Well-Architected Operational Excellence Pillar?

We recently released an updated version of the Operational Excellence pillar of the AWS Well-Architected Framework, which includes expanded guidance on operating model, and organizational culture, as well as some other refinements. Gerald Weinberg, in his 1985 book, The Secrets of Consulting, defined The Second Law of Consulting as “No matter how it looks at […]