AWS Architecture Blog

Tag: Serverless Bot Framework

Notional architecture for Serverless Bot Framework & Salesforce Integration

Build Chatbots using Serverless Bot Framework with Salesforce Integration

Conversational interfaces have become increasingly popular, both on web and mobile. Businesses realize these interactions are resulting in quicker resolutions of customer concerns than a more traditional approach of agent interactions. An intelligent chatbot on top of customer-facing platforms comes with inherent benefits. Among these are 24/7 customer support with no agent wait-times, improved operational […]

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