AWS Compute Blog

Tag: Amazon Athena

Analyzing Freshdesk data using Amazon EventBridge and Amazon Athena

This post is written by Shashi Shankar, Application Architect, Shared Delivery Teams Freshdesk is an omnichannel customer service platform by Freshworks. It provides automation services to help speed up customer support processes. The Freshworks connector to Amazon EventBridge allows real time streaming of Freshdesk events with minimal configuration and setup. This integration provides real-time insights […]