AWS Contact Center
Author: Nada Reinprecht
Nada Reinprecht is an AWS Senior Partner Solution Architect passionate about innovative, and advancing technology that serves people. Before AWS she worked with Accenture, IBM and others within Industry designing and delivering solutions for customers in Australia, US, Europe and UK. Her rich experience in technology now extends into Healthcare, Pharma, Power and Utilities, Manufacturing and Sustainability. Nada is the Accenture AWS Business Group EMEA technical lead for Connected Customer Experience, using Amazon Connect. Nada loves bush walking, yoga and running.
Building a more sustainable contact center with Amazon Connect
By using AWS’s efficient infrastructure, renewable energy, and optimizing resource utilization, organizations can significantly minimize their contact center operations’ carbon footprint.