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Chris Phan

Author: Chris Phan

CSC Generation transforms customer support with Amazon Connect

CSC Generation transforms customer support with Amazon Connect

Introduction In this blog post, CSC Generation Holdings, Inc. (CSC Generation) shares why it moved to Amazon Connect to support customer service operations across its multiple brands. CSC Generation is a multi-brand technology platform that helps retailers such as One Kings Lane and Sur La Table transform into high-performing, digital-first brands. These retailers’ primary customers […]