AWS Contact Center

Syed Rehan

Author: Syed Rehan

Syed Rehan is a Sr. Solution Architect in the IoT Solution Architect Team at AWS. In the past years, he has been helping AWS customers to design, build and deploy best-in-class cloud-native AWS IoT and ML applications.

Restrict Access to your Amazon Connect S3 Bucket

This blog post describes how to create customer access policies to Amazon S3. These buckets are by default not public, and this blog takes it further by locking the bucket to Amazon Connect where your Amazon Connect reports and call recordings are stored. By using appropriate permissions assigned to your Amazon Connect account, you can view scheduled […]