Author: Melissa Stein

As the Director of Product for AWS End User Computing (EUC) services, IT leaders from organizations of all shapes and sizes often tell me they need highly secure, globally available, easy-to-manage solutions, with the flexibly to configure them in a way that best supports their specific requirements. At AWS, we obsess over customer feedback and […]

As an IT leader, you need to make sure your contact center agents are outfitted with the applications and devices they need to offer great customer service. But this is easier said than done when a high turnover workforce has access to critical company information and your IT department faces constant pressure to do more […]

Overspending on laptops? Introducing Amazon WorkSpaces Thin Client, a cost-effective computing device that provides simple, secure, and easy-to-manage access to virtual desktops. Laptops are often the default device choice for end user computing, but for customer service and back office workers it is a costlier choice. Not only it is the cost of laptop, but […]