Artificial Intelligence
Author: Cem Onan
Natera’s intelligent appointment scheduling with Amazon Bedrock AgentCore
Learn how Natera built an automated voice agent on Amazon Bedrock AgentCore that lets patients book mobile phlebotomy appointments through natural conversation. The post covers the dual-WebSocket bridge, event-driven latency masking, and progressive-trust authentication behind 100% tool-calling accuracy and sub-7-second latency.