Category: Customer Solutions

Disaster recovery at scale is hard. Learn how Intuit built EWOK Agent, an agentic disaster recovery assistant on Amazon Bedrock that lets on-call engineers run production failovers from a plain-language request while keeping every action audited, policy-compliant, and safe.

Learn how to build a generative AI-based support operations platform on AWS that converts training videos into structured SOPs, applies Retrieval-Augmented Generation to guide ticket resolution, and uses machine learning to predict SLA risk and prioritize work.

Business intelligence dashboards can fail silently, showing blank, stale, or wrong data even when every infrastructure monitor reports healthy. Learn how an AWS team built an automated, AI-powered content validation solution on Amazon Bedrock that scans hundreds of dashboards and alerts owners, cutting mean time to detection from days to under an hour.

Learn how University Startups and its AWS partner g/d/n/a scaled Trinity, a conversational AI solution for students with disabilities, into a serverless multi-agent architecture on Amazon Bedrock that produces IDEA-aligned transition plans for school districts across the US.

When Atos set out to upskill 400 engineers in agentic AI, hands-on learning was the missing ingredient. Over three days, engineers built multi-agent systems on AWS through an AI League event. This post explains why Atos chose the format, what engineers built and learned, and what other enterprises should consider.

As generative AI adoption scales, cost governance becomes a top challenge. Learn how Jamf built real-time, per-user spend enforcement for Amazon Bedrock using IAM Customer Managed Policies, an Amazon Athena cost view, and a serverless AWS Lambda loop that applies tiered model limits in near-real-time without disrupting active sessions.

t54 built x402-secure, a trust layer on Amazon Bedrock AgentCore payments that scores every endpoint before an autonomous agent pays it. See how session budgets, credential isolation, and a deterministic trust gate have governed more than 20 million agent-initiated transactions with no human in the loop.

Learn how ZS built a security-hardened Amazon SageMaker platform that balances developer agility with healthcare-grade governance, serving 1,000+ daily active users across 200+ SageMaker domains.

Boomi Scribe is an AI-powered agent on AWS that automatically generates documentation for enterprise integration workflows. Learn how Boomi uses Amazon Bedrock, Amazon SageMaker AI, Amazon S3, Amazon DynamoDB, and AWS Lambda to parse integration DAGs, generate detailed documentation, and compare component versions at scale.

Decathlon, one of the world’s largest sporting goods retailers, forecasts weekly demand for tens of thousands of products across multiple continents. Learn how they deployed Chronos-2 on AWS to improve forecast accuracy by 11-15 points while cutting operational complexity and running weekly inference for about $0.03 on CPU-only instances.