AWS Machine Learning Blog

Category: Amazon Lex

Creating virtual guided navigation using a Question and Answer Bot with Amazon Lex and Amazon Alexa

If our users are using Question and Answer Bot (QnABot), and they are getting the right answers for their questions, what else can you do for them? Now you can create a bot to guide them through a series of logically connected answers. This means, for example, that the bot can guide them through the […]

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Create a questionnaire bot with Amazon Lex and Amazon Alexa

In the Create a Question and Answer Bot with Amazon Lex and Amazon Alexa blog post, we showed you how you could create a QnABot (pronounced “Q and A Bot”) for a situation in which your users have questions and you have answers. Now, what if this situation were reversed? What if you could ask […]

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Enhance Your Amazon Lex Chatbots with Responses

You can now add responses to your Amazon Lex chatbots directly from the AWS Management Console. Use responses to set up dynamic, engaging interactions with your users. Using responses Responses are the final element of a bot’s intent, and are displayed to users after the fulfillment of the intent is complete.  A response might include […]

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Deploy a Web UI for Your Chatbot 

You’ve built a very cool chatbot using Amazon Lex. You’ve tested it using the Amazon Lex console. Now you’re ready to deploy it on your website. Although you could build your own bot user interface (UI), that seems like a lot to take on. You’d need to handle support for different devices and browsers, authentication, […]

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Build an Amazon Lex Chatbot with Microsoft Excel

This is a guest post by AWS Community Hero Cyrus Wong. Our institution (IVE) here in Hong Kong has begun experimenting with Amazon Lex in teaching, research, and healthcare. We have many non-technical employees, such as English teachers in IVE and therapists from IVE Childcare, Elderly and Community Services Discipline, who don’t have the technical […]

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How Astro Built Astrobot Voice, a Chatbot for Email

This is a guest post by Roland Schemers, CTO of Astro Technology, Inc. Astro, in their own words, “creates modern email apps for Mac, iOS and Android, powered by artificial intelligence, built for people and teams. With Astrobot Voice, an in-app email voice assistant, you can now read, manage, and reply to emails without leaving Astro’s […]

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Create a Question and Answer Bot with Amazon Lex and Amazon Alexa

Your users have questions and you have answers, but you need a better way for your users to ask their questions and get the right answers. They often call your help desk, or post to your support forum, but over time this adds stress and cost to your organization. Could a chat bot add value for your customers? Interestingly, a recent poll shows that 44% of people would rather talk to a chat bot than to a human! In this post we provide a sample solution, called QnABot (pronounced “Q and A Bot”). The QnABot uses Amazon Lex and Amazon Alexa to provide a conversational interface for your “Questions and Answers.” This allows your users to ask their questions and get quick and relevant answers.

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Enhancements to the Amazon Lex Console Let You Test Your Bot for Better Troubleshooting

Building your chatbot in the Amazon Lex console takes just a few steps, and testing your bot is just as easy. We’ve made enhancements to the Test window of the Amazon Lex console which now provides you more details during testing and enables easier bot troubleshooting. Once you’ve built a bot to test, the Test […]

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