AWS Machine Learning Blog

Category: Amazon Transcribe

Using speaker diarization for streaming transcription with Amazon Transcribe and Amazon Transcribe Medical

Conversational audio data that requires transcription, such as phone calls, doctor visits, and online meetings, often has multiple speakers. In these use cases, it’s important to accurately label the speaker and associate them to the audio content delivered. For example, you can distinguish between a doctor’s questions and a patient’s responses in the transcription of […]

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Evaluating an automatic speech recognition service

Over the past few years, many automatic speech recognition (ASR) services have entered the market, offering a variety of different features. When deciding whether to use a service, you may want to evaluate its performance and compare it to another service. This evaluation process often analyzes a service along multiple vectors such as feature coverage, […]

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Building custom language models to supercharge speech-to-text performance for Amazon Transcribe

Amazon Transcribe is a fully-managed automatic speech recognition service (ASR) that makes it easy to add speech-to-text capabilities to voice-enabled applications. As our service grows, so does the diversity of our customer base, which now spans domains such as insurance, finance, law, real estate, media, hospitality, and more. Naturally, customers in different market segments have […]

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Automating the analysis of multi-speaker audio files using Amazon Transcribe and Amazon Athena

In an effort to drive customer service improvements, many companies record the phone conversations between their customers and call center representatives. These call recordings are typically stored as audio files and processed to uncover insights such as customer sentiment, product or service issues, and agent effectiveness. To provide an accurate analysis of these audio files, […]

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Improving speech-to-text transcripts from Amazon Transcribe using custom vocabularies and Amazon Augmented AI

Businesses and organizations are increasingly using video and audio content for a variety of functions, such as advertising, customer service, media post-production, employee training, and education. As the volume of multimedia content generated by these activities proliferates, businesses are demanding high-quality transcripts of video and audio to organize files, enable text queries, and improve accessibility […]

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Building a speech-to-text notification system in different languages with AWS Transcribe and an IoT device

Have you ever wished that people visiting your home could leave you a message if you’re not there? What if that solution could support your native language? Here is a straightforward and cost-effective solution that you can build yourself, and you only pay for what you use. This post demonstrates how to build a notification […]

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Enhancing speech-to-text accuracy of COVID-19-related terms with Amazon Transcribe Medical

As the world responds to the ongoing pandemic, it’s more important than ever to accurately access, consume, and analyze information related to COVID-19. Topics about the healthcare crisis permeate many dimensions of our personal and professional lives, through channels as diverse as news reporting, social media, business meetings, radio and podcasts, customer support calls, and […]

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Analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services

Veeva Systems is a provider of cloud-based software for the global life sciences industry, which offers products that serve multiple domains ranging from clinical, regulatory, quality, and more. Veeva’s Vault Platform manages both content and data in a single platform that allows you to deploy powerful applications that manage the end-to-end process with content, data, […]

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Performing medical transcription analysis with Amazon Transcribe Medical and Amazon Comprehend Medical

The healthcare industry is a highly regulated and complex industry where a great deal of information exchange occurs via verbal communication. This audio data can contain valuable information and actionable insights. This post explores how to integrate HIPAA-eligible AWS AI services Amazon Transcribe Medical and Amazon Comprehend Medical to identify insights in this data. Automating […]

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Introducing medical speech-to-text with Amazon Transcribe Medical

We are excited to announce Amazon Transcribe Medical, a new HIPAA-eligible, machine learning automatic speech recognition (ASR) service that allows developers to add medical speech-to-text capabilities to their applications. Transcribe Medical provides accurate and affordable medical transcription, enabling healthcare providers, IT vendors, insurers, and pharmaceutical companies to build services that help physicians, nurses, researchers, and […]

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