AWS Machine Learning Blog

Category: Amazon Transcribe

Automating the analysis of multi-speaker audio files using Amazon Transcribe and Amazon Athena

In an effort to drive customer service improvements, many companies record the phone conversations between their customers and call center representatives. These call recordings are typically stored as audio files and processed to uncover insights such as customer sentiment, product or service issues, and agent effectiveness. To provide an accurate analysis of these audio files, […]

Read More

Improving speech-to-text transcripts from Amazon Transcribe using custom vocabularies and Amazon Augmented AI

Businesses and organizations are increasingly using video and audio content for a variety of functions, such as advertising, customer service, media post-production, employee training, and education. As the volume of multimedia content generated by these activities proliferates, businesses are demanding high-quality transcripts of video and audio to organize files, enable text queries, and improve accessibility […]

Read More

Building a speech-to-text notification system in different languages with AWS Transcribe and an IoT device

Have you ever wished that people visiting your home could leave you a message if you’re not there? What if that solution could support your native language? Here is a straightforward and cost-effective solution that you can build yourself, and you only pay for what you use. This post demonstrates how to build a notification […]

Read More

Enhancing speech-to-text accuracy of COVID-19-related terms with Amazon Transcribe Medical

As the world responds to the ongoing pandemic, it’s more important than ever to accurately access, consume, and analyze information related to COVID-19. Topics about the healthcare crisis permeate many dimensions of our personal and professional lives, through channels as diverse as news reporting, social media, business meetings, radio and podcasts, customer support calls, and […]

Read More

Analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services

Veeva Systems is a provider of cloud-based software for the global life sciences industry, which offers products that serve multiple domains ranging from clinical, regulatory, quality, and more. Veeva’s Vault Platform manages both content and data in a single platform that allows you to deploy powerful applications that manage the end-to-end process with content, data, […]

Read More

Performing medical transcription analysis with Amazon Transcribe Medical and Amazon Comprehend Medical

The healthcare industry is a highly regulated and complex industry where a great deal of information exchange occurs via verbal communication. This audio data can contain valuable information and actionable insights. This post explores how to integrate HIPAA-eligible AWS AI services Amazon Transcribe Medical and Amazon Comprehend Medical to identify insights in this data. Automating […]

Read More

Introducing medical speech-to-text with Amazon Transcribe Medical

We are excited to announce Amazon Transcribe Medical, a new HIPAA-eligible, machine learning automatic speech recognition (ASR) service that allows developers to add medical speech-to-text capabilities to their applications. Transcribe Medical provides accurate and affordable medical transcription, enabling healthcare providers, IT vendors, insurers, and pharmaceutical companies to build services that help physicians, nurses, researchers, and […]

Read More

Amazon Transcribe now supports speech-to-text in 31 languages

We recently announced that Amazon Transcribe now supports transcription for audio and video for 7 additional languages including Gulf Arabic, Swiss German, Hebrew, Japanese, Malay, Telugu, and Turkish languages.  Using Amazon Transcribe, customers can now take advantage of 31 supported languages for transcription use cases such as improving customer service, captioning and subtitling, meeting accessibility requirements, and cataloging audio […]

Read More

Subtitling videos accurately and easily with CaptionHub and AWS

This is a guest post from Graham Pengelly, CTO, and James Jameson, the Commercial Lead, at CaptionHub. CaptionHub is a London-based company that focuses on video captioning and subtitling production for enterprise organizations. While the act of captioning—that is, taking video files and making sure the text on the screen reflects what’s being said accurately […]

Read More

Transcribe speech to text in real time using Amazon Transcribe with WebSocket

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. In November 2018, we added streaming transcriptions over HTTP/2 to Amazon Transcribe. This enabled users to pass a live audio stream to our service and, in return, receive text transcripts in real time. We […]

Read More