AWS Machine Learning Blog

Category: Amazon Transcribe

Get started with the AWS Live Streaming with Automated Multi-Language Subtitling solution

Live Streaming with Automated Multi-Language Subtitling is a solution that automatically generates multi-language subtitles for live streaming video content in real time. You can use this solution as-is, customize the solution to meet your specific use case, or work with AWS Partner Network (APN) partners to implement an end-to-end subtitling workflow. Based on the Live Streaming on […]

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Newstag improves global video news discoverability using AI language services on AWS

Swedish startup Newstag uses artificial intelligence (AI) to allow customers to create personalized video news channels from major global news providers. Their mission is to continuously empower people and organizations with the latest, diverse information. To increase discoverability of video news from all around the world for their customers, Newstag creates rich metadata for each […]

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Use AWS Machine Learning to Analyze Customer Calls from Contact Centers (Part 2): Automate, Deploy, and Visualize Analytics using Amazon Transcribe, Amazon Comprehend, AWS CloudFormation, and Amazon QuickSight

In the previous blog post, we showed you how to string together Amazon Transcribe and Amazon Comprehend to be able to conduct sentiment analysis on call conversations from contact centers. Here, we demonstrate how to leverage AWS CloudFormation to automate the process and deploy your solution at scale. Solution Architecture The following diagram illustrates architecture that […]

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Transcribe speech in three new languages: French, Italian, and Brazilian Portuguese

We’re excited to announce that Amazon Transcribe now supports automatic speech recognition in three new languages: French, Italian, and Brazilian Portuguese. These new languages expand upon the 5 languages already available in Amazon Transcribe: US English, US Spanish, Australian English, British English, and Canadian French. Using the Amazon Transcribe API, you can analyze audio files […]

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Analyzing contact center calls—Part 1: Use Amazon Transcribe and Amazon Comprehend to analyze customer sentiment

Contact centers aiming to improve overall operational efficiency have an imperative to understand caller-agent dynamics. In part one of this two-part blog post series we’ll show you how you can use Amazon Transcribe and Amazon Comprehend to transform call recordings from audio to text and then run sentiment analysis on the transcripts. We will demonstrate how […]

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Amazon Transcribe now supports real-time transcriptions

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. We’re excited to announce a new feature called Streaming Transcription, which enables users to pass a live audio stream to our service and receive text transcripts in real time. Real-time transcriptions benefit use cases […]

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AWS expands HIPAA eligible machine learning services for healthcare customers

Today, AWS announced that Amazon Translate, Amazon Comprehend, and Amazon Transcribe are now U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) eligible services. This announcement adds to the number of AWS artificial intelligence services that are already HIPAA eligible– Amazon Polly, Amazon SageMaker, and Amazon Rekognition. By using these services, AWS customers in […]

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Discovering and indexing podcast episodes using Amazon Transcribe and Amazon Comprehend 

As an avid podcast listener, I had always wished for an easy way to glimpse at the transcript of an episode to decide whether I should add it to my playlist (not all episode abstracts are equally helpful!). Another challenge with podcasts is that, although they contain a wealth of knowledge that is often not […]

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Get started with automated metadata extraction using the AWS Media Analysis Solution

You can easily get started extracting meaningful metadata from your media files by using the Media Analysis Solution on AWS. The Media Analysis Solution provides AWS CloudFormation templates that you can use to start extracting meaningful metadata from your media files within minutes. With a web-based user interface, you can easily upload files and see the metadata that is automatically extracted. This solution uses Amazon Rekognition for facial recognition, Amazon Transcribe to create a transcript, and Amazon Comprehend to run sentiment analysis on the transcript. You can also upload your own images to an Amazon Rekognition collection and train the solution to recognize individuals. In this blog post, we’ll show you step-by step how to launch the solution and upload an image and video. You’ll be able to see firsthand how metadata is seamlessly extracted.

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Amazon Transcribe now supports multi-channel transcriptions

Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for developers to add speech-to-text capability to applications. We’re excited to announce the availability of a new feature called channel identification, which allows users to process multi-channel audio files and retrieve a single transcript annotated with respective channel labels.

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