Category: Amazon Machine Learning

In this post, you will learn how to build a voice agent that handles appointment reminder conversations using Amazon Nova 2 Sonic and Amazon Bedrock AgentCore. The agent authenticates patients by voice, manages appointments (confirm, cancel, or reschedule), collects pre-visit health information, and escalates to human staff when needed. You handle routine calls at scale, which can help reduce no-show rates. This sample focuses on the agentic side of the problem: voice conversation and tool orchestration. A browser-based interface is included for testing. To connect the agent to actual phone lines for outbound dialing, you would integrate a telephony service such as Amazon Connect Customer.

In this post, we demonstrate the architecture and approach Loka used to solve a common frustration: robotic, slow voice assistants that cause customers to hang up, damaging brand reputation and driving up support costs.

This post shows you how to build a conversational protein research assistant that combines three capabilities: Natural language query parsing to extract structured search parameters, vector similarity search over protein embeddings using a specialized language model and ai-generated scientific summaries of search results.

In this post, you will learn patterns for implementing production-ready multi-tenant systems using Amazon Bedrock AgentCore. You will see these patterns demonstrated through healthcare AI agents that serve multiple clinics and hospitals.

In this post, you will learn how Ampersend built a pay-per-intelligence routing layer on top of Amazon Bedrock AgentCore Payments. AI agents autonomously route tasks to the most effective model, pay per request, and operate within spending budgets. You will also see how the two-hop payment pattern works end-to-end and how to get started with your own implementation.

In this post, we walk through the problem space, our architecture on Amazon Bedrock and Amazon OpenSearch Serverless, the evaluation methodology we built on OpenStreetMap ground truth, four experiments that compared embedding models, fusion strategies, captioning, and search methods, and the practical guidance you can apply when building a similar system. You’ll learn which design choices move the needle for geospatial semantic search, including why Amazon Nova Multimodal Embeddings delivered the highest F1 scores across both benchmark queries in our evaluation. The work described here evolved into Vexcel Intelligence, a searchable imagery product.

Web Search on Amazon Bedrock AgentCore is now generally available. In this post, we walk through what makes Web Search on Amazon Bedrock AgentCore different, why it matters, and how to wire it in with a few lines of code.

Today, Amazon Bedrock AgentCore harness is generally available. Two API calls (CreateHarness to define an agent, and InvokeHarness to run it), and you have an agent running in seconds. The agent runs in its own isolated environment with a filesystem and shell, so it can read files, run commands, and write code safely. It remembers users and conversations across sessions, picks up skills you point it at (including the AWS-curated catalog), browses the web, calls your tools through gateway or MCP, and switches model providers mid-session without losing context. Every step streams back to you in real time and is automatically traced to Amazon CloudWatch. You don’t need to write orchestration code or build a container, unless you want to.

Today we’re introducing new capabilities on Amazon Bedrock AgentCore, the platform to build, connect, and optimize agents. In this post, we cover how these capabilities close each gap: connecting agents to organizational, web, and paid knowledge; helping teams find and fix what’s going wrong in production; and enforcing controls that scale as agents grow more capable. Together, they help you build more capable agents faster, govern them with controls that scale, and improve them continuously.

Today, we’re announcing a new API with Amazon Bedrock Guardrails. With this API, you can apply individual safeguards, also referred to as safety checks, at any point in your agentic AI applications without creating guardrail resources. In this post, we walk through how the InvokeGuardrailChecks API works and how to use it to build safe, multi-turn agentic AI applications.