Artificial Intelligence
Author: Siddhartha Angara
Sid Angara is a Senior Solutions Architect at Amazon Web Services. He helps enterprise customers design and build well-architected solutions in the cloud and accelerate cloud adoption. He enjoys playing the guitar, reading and family time!
Using natural language in Amazon Q Business: From searching and creating ServiceNow incidents and knowledge articles to generating insights
In this post, we’ll demonstrate how to configure an Amazon Q Business application and add a custom plugin that gives users the ability to use a natural language interface provided by Amazon Q Business to query real-time data and take actions in ServiceNow.